Customer Agent Representative

H2O4Life; Waterloo; On-site; CAD 65,000 - 75,000; Full time

Job summary

A Canadian water treatment company in the Waterloo region is hiring for a full-time Customer Agent Representative role. This position focuses on scheduled customer interactions to provide eco-friendly solutions. Enjoy a supportive workplace with competitive salary, bonuses, and opportunities for growth. Ideal candidates should possess a positive attitude and strong communication skills. This is an on-site position with no weekend work.

Benefits

Competitive Salary

Bonuses & Performance Incentives

Full Benefits Package

Paid Training & Mentorship Program

Team Events and Activities

Qualifications

• A valid driver's license and access to your own vehicle.
• Must be available to work on-site; this is not a remote position.

Responsibilities

• Attend pre-scheduled customer appointments.
• Perform in-home assessments and offer eco-friendly solutions.
• Work Monday to Friday with no cold calling.

Skills

Strong communication skills

Positive attitude

Willingness to learn

Job description

Join the H2O4Life Team in Cambridge/Kitchener/Waterloo!

Are you looking for a fresh start with a company that values people, purpose, and performance? H2O4Life is expanding and we’re excited to welcome motivated, personable individuals to our growing team in the Cambridge, Kitchener, and Waterloo region!

Position Overview

We’re hiring for a full-time Customer Agent Representativerole. In this position, you’ll attend pre-scheduled customer appointments (no cold calling or door knocking!), perform in home assessments, and offer effective,eco-friendly solutions tailored to the customer’s needs.

This is a Monday to Friday role—no weekends, no quotas, and no high-pressure sales tactics. We want individuals who genuinely care about people and the environment and who are proud to represent a Canadian company that’s making a difference.

About H2O4Life

H2O4Life is a proudly Canadian-owned company specializing in high-quality water treatment systems for homes and businesses. Our mission is simple: provide clean, healthy water while supporting sustainability and community well-being.

We believe in creating an inclusive, supportive, and fun workplace where everyone feels valued. Our team is diverse, driven, and full of energy—and we want you to be part of it!

Why You’ll Love Working With Us

• Supportive Culture – We’re more than a team—we’re a community. You’ll have access to ongoing mentorship, training, and daily motivation from experienced leaders.

• Team Perks & Events – From Raptors and Leafs games in the company box to paintball, go-karting, movie nights, and team dinners—we work hard and play even harder.

• Real Growth Opportunities – Promotions are based on performance, not tenure. Your success is in your hands.

• Meaningful Work – Help customers improve their health, protect the environment, and enjoy better quality water—every single day.

What We Offer

• Competitive Salary: $65,000–$75,000 annually

• Bonuses & Performance Incentives

• Full Benefits Package

• Paid Training & Mentorship Program

• Modern, Bright Office Environment (Cambridge-based)

No Experience? No Problem!

We provide comprehensive training and one-on-one mentorship. Whether you’re just starting out or looking for a new direction, we’ll give you the tools you need to succeed.

What You Need to Join Us

• A positive attitude and strong communication skills

• A valid driver’s license and access to your own vehicle

• Willingness to learn and grow with the company

• Must be available to work on-site—this is not a remote position

Ready to Make an Impact?

We're hiring immediately and have limited openings. If you're ready to launch a fulfilling career with a company that values your growth, apply today!