Custody Operations Administrator

Butterfield Group; Halifax; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading offshore bank and trust company is looking for a Custody Operations Administrator to provide administrative support for daily Operations functions in Halifax. Responsibilities include processing daily corporate actions, trades, and ensuring accuracy in a fast-paced environment. Ideal candidates should have a post-secondary degree or relevant experience in Global Custody and strong analytical skills.

Benefits

Robust learning and development opportunities

Comprehensive benefits

Qualifications

• Experience in a securities processing environment considered an asset.
• Knowledge in DTC, FED, CREST and Euroclear systems considered an asset.
• Excellent interpersonal, customer service and communication skills.

Responsibilities

• Accurately inputting all assigned trading activity into the custody system.
• Cross-checking reports to ensure all trade details are accurate.
• Liaising with brokers, depots, account administrators and custodians.

Skills

Attention to detail

Customer service

Interpersonal communication

Analytical skills

Team player

Education

Post-Secondary Degree or minimum two years’ experience in Global Custody

Tools

Portia

Bloomberg terminal

Microsoft Office suite

Job description

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Butterfield Support Services (Halifax) Limited provides centralized shared services and support to the Butterfield Group in the areas of Finance and Accounting, Human Resources, Information Technology, Operations, Client Services and Compliance. Operating in multiple jurisdictions, we focus on results, value relationships, and celebrate success. If this sounds like your kind of company, then consider this opportunity to become part of a collaborative team of professionals at the world’s leading, independent offshore bank and trust company.

Reporting to the AVP, Custody Operations, the Custody Operations Administrator is responsible for providing administrative support for the daily Operations functions, including processing daily corporate actions, attending to security setup and amendment requests, and booking, allocating and releasing trades, subscriptions, redemptions and wire payments in various systems. The Administrator will ensure deadlines are met for US and Non-US traded securities, and mutual and alternative investment funds, while strictly following the operations guard lines. Additionally, the incumbent is responsible for all aspects of security pricing and validation in the custody system.

About the Team

Butterfield’s Banking Operations team supports millions of financial transactions globally across all of our banking locations. Our customers range from personal bank account holders to corporate and wealth clients. Banking Operations is a fast-moving environment, where innovation is at the heart of the team’s everyday responsibilities to provide services that keep Butterfield at the forefront of financial services.

Your responsibilities will include :

• Accurately inputting all assigned trading activity into the custody system and sub custodian online portals in a timely manner.
• Cross-checking reports to ensure all trade details are accurate to ensure a timely settlement.
• Liaising with brokers, depots, account administrators and custodians to ensure trades, subscriptions and redemptions are settled on contractual settlement dates.
• Processing and releasing redemptions, subscriptions and wire payments in sub custodian online portals and our internal banking system.
• Verifying and releasing trades in Portia Trader, BONY Workbench / NEXEN, BBH online portal and E2Gen.
• Collaborating with Legal and Compliance teams, ensuring fund investing clients meet fund and custodian AML / KYC requirements.
• Actively monitoring incoming emails to ensure all trading information is captured and client queries are responded to in a timely manner.
• Coordinating with the Cash Management team on a daily basis to ensure all trades are properly funded.
• Receiving and dispersing information from custodians to account administrators and portfolio managers on a timely basis.
• Communicating with custodians, brokers, depositories, account administrators and portfolio managers to ensure that trade disagreements and discrepancies are resolved in a timely manner.
• Supporting the investigations unit by researching and solving issues to ensure the timely resolution of any asset or cash discrepancies between the Bank’s asset management platform and the custodian.
• Regularly following up with custodians on aged Subs and Reds, and unsettled trades.
• Monitoring and validating the integrated pricing into the Bank’s asset management platform, and updating any missing prices and benchmark indices as required.
• Coordinating the set-up and maintenance of assets in the securities master file within agreed timelines.
• Setting up new securities within internal systems by cross referencing the data with vendor provided systems such as Bloomberg, and ensuring that security set-ups are validates as per the standard set-up policy.
• Identifying, investigating and resolving pricing discrepancies in accordance with set procedures.
• Accurate and timely processing of mandatory and voluntary corporate actions, such as dividend payments, reorganization, proxy, bond redemption, etc.
• Actively monitoring and correctly interpreting notifications of complex corporate action events in the global market, as well as accurately processing various entries in eligible client accounts.
• Researching and promptly responding to inquiries from internal business partners, depositories, agents, brokers, clients, investment managers, sub custodians and / or custodians.
• Assisting with internal audits and ad hoc projects as required.

Your qualifications and skills include :

Post-Secondary Degree or a minimum of two years’ experience in a Global Custody environment.

Excellent attention to detail.

Self-starter and team player with the ability to analyse situations to determine the best resolution possible in a fast-paced environment, ensuring minimal impact to clients.

Ability to effectively work under pressure to meet deadlines.

Knowledge of different types of securities, i.e. common stocks, bonds, ETF, and alternative funds etc.

Experience in a securities processing environment considered an asset.

Knowledge in DTC, FED, CREST and Euroclear systems considered an asset.

Working knowledge in Portia and Bloomberg terminal an asset.

Excellent interpersonal, customer service and communication skills.

Good knowledge of the Microsoft Office suite of applications.

Why Butterfield?

Butterfield is a leading, independent offshore bank and trust company. With more than 1,200 financial services professionals across ten international jurisdictions, the Butterfield experience is enhanced by robust learning and development opportunities and comprehensive benefits. Guided by our core values—approachable, collaborative, empowered and impactful—we provide a respectful environment where we value the diversity of our employees and the talents and experiences they bring. With a 160-year tradition of service excellence we empower individuals to achieve their potential and make a positive impact on our business, our clients and our communities.

Visit www.butterfieldgroup.com / careers to view all opportunities and apply via our careers’ portal.

Closing Date : August 13, 2025

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Other

Industries

Banking and Financial Services

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