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Dartmouth

On-site

CAD 2,755,000 - 4,822,000

Full time

4 days ago
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Benefits offered by this job

Flexible Scheduling
Premium shifts
CEUs
Certification reimbursements
RRSP/DPSP retirement planning
No scripts
Company-wide Network
Interpreting across Canada centers

Job summary

Sorenson Communications is expanding its Video Relay Service (VRS). We are seeking interpreters to provide Sign-to-Voice and Voice-to-Sign interpreting services. Full and part-time roles available in the US and Canada.

Essential duties include interpreting between ASL and spoken English, complying with licensure requirements, and maintaining standards. A flexible schedule and ongoing training are emphasized to support accurate and compassionate communication.

Qualifications

  • Pass required skills assessment.
  • High school diploma or GED required.
  • Associate or Bachelor's degree preferred.
  • Interpreter certification as required by local regulations.
  • Experience as an interpreter is preferred.
  • Troubleshoot basic technical issues.
  • Ability to work in a fast-paced, regulated, customer-focused environment.
  • Dexterity to operate a computer and related tools.
  • Regular and predictable attendance.

Responsibilities

  • Interpret between ASL and spoken English accurately.
  • Maintain licensure/certification compliance as required.
  • Adhere to Sorenson standards, FCC regulations, RID Code of Professional Conduct.
  • Follow attendance policies and schedule requirements.
  • Complete tasks and paperwork promptly within guidelines.
  • Adapt to a flexible schedule to meet VRS needs.
  • Learn new technologies and implement changes quickly.
  • Collaborate with teammates and support staff effectively.
  • Work in a dynamic, regulated environment with oversight as needed.
  • Seek ongoing education to enhance interpreting skills.

Skills

ASL interpretation
Troubleshooting
Customer service
Dexterity
Attendance

Education

High school diploma or GED
Associate's or Bachelor's degree (preferred)
Interpreter certification (as required by local regulations)

Job description

Salary Range

$-$ (depending on location, education, and certifications)

Shifts

Available hours are Monday-Saturday, am-pm MT. (If selected and hired you will initially be asked to work at least one shift either Monday, Friday or Saturday)

Benefits of interpreting with Sorenson
  • Flexible Scheduling
  • Premium shifts offered to boost hourly wage
  • Earn CEU’s
  • Opportunity for annual certification, testing and membership/licensure reimbursement up to % based on average hours worked
  • Enrollment in RRSP/DPSP and access to retirement planning
  • No scripts
  • Company-wide Network
  • Transfer and visiting interpreter opportunities to any of the centers across Canada
A successful candidate will have
  • Ability to pass our required skills assessment
  • A high school diploma or GED
  • An associate’s or bachelor’s degree (preferred, but not required)
  • Interpreter certification (as required by local regulations)
  • years’ experience working as an interpreter (preferred, but not required)
  • Ability to troubleshoot basic technical issues
  • Ability to work in a fast paced, dynamic, highly regulated and customer service focused environment
  • Dexterity of hands and fingers to operate a computer keyboard, mouse, tools and to handle other computer components
  • Regular and predictable attendance
Job Snapshot

Sorenson Communications is expanding our Video Relay Service ( As a result, we are seeking Interpreters to provide Sign-to-Voice and Voice-to-Sign interpreting services. Full and part-time positions are available in the US and in Canada.

Responsibilities

Essential Duties and Responsibilities in ASL:

  • Effectively interpret between American Sign Language (ASL) and spoken English
  • Maintain, as applicable, compliance with any national, state, or local licensure and/or certification requirements
  • Demonstrate full compliance with Sorenson standards and policies, FCC regulations and the RID Code of Professional Conduct
  • Demonstrate full compliance with Sorenson Communications attendance policy
  • Accurately complete assigned tasks/duties, projects and paperwork promptly and within approved guidelines
  • The ability to maintain a flexible work schedule, in order to meet the demands of the VRS industry, is essential for this position.
  • Possess the ability to quickly learn and implement new and changing technologies
  • Work effectively in a team environment; receive support from and provide support to colleagues
  • Possess the ability to work effectively in an environment with oversight that may include, but is not limited to call monitoring, mentoring and evaluations
  • Possess the ability to work effectively in a fast paced, dynamic, highly regulated environment
  • Enhance interpreting skills through continued education training
  • Demonstrate willingness and ability to complete additional duties and assignments on an on-going basis
About Us
  • Sorenson Communications is committed to connecting people every day through communications access //. Our customers rely on us and our innovative technology to quickly deliver accuracy in every conversation. We are industry leaders because, in all our endeavors, our customers sense our passion, our care, and our commitment. This dedication extends to our workplace. Our employees are united and proud to be part of important human interactions and understand that everything we do to facilitate communication creates connections and enhances relationships between people.
  • Sorenson Communications, LLC. offers Video Relay Service (VRS), which gives Deaf, who use American Sign Language (ASL), and hearing people the option to communicate in their preferred language - either ASL or spoken English or Spanish. Sorenson also provides onsite and remote interpreting services between English and various other world languages.
Equal Employment Opportunity

Sorenson Communications is an EOE, Disability/Age Employer.

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