Custodial Service Operations Manager

From coastal beaches to mountain forests, the North Vancouver School District the natural place to learn provides world-class instruction and a rich diversity of engaging programs to inspire success for every student. Our 25 elementary and 7 secondary schools, 2650 staff and 16,000 students offer a safe and nurturing environment based on trust, respect, responsibility and collaboration. Are you passionate about Communications and looking for a great working environment? Then come learn, share and grow with us in the natural place to work!

The Service Operations Manager is responsible for the day to day supervision of custodial staff and for coordinating, inspecting and providing training for safe and effective custodial work methods and practices.

• Provides day to day supervising, coordinating and scheduling of custodial and replacement custodial staff and approves ADT for custodial employees.
• Coordinates staffing of custodial department, including development of stints, layoffs, summer and Christmas Break cleaning programs.
• Inspects work sites and ensures general safety of buildings as required to maintain effective and safe housekeeping and security services in accordance with acceptable industrial practice and government regulations.
• Maintains contact with building administrators and employees in matters relating to housekeeping, security, accident prevention and occupational health and safety.
• Interviews applicants and recommends individuals for hiring and promotion.
• Instructs staff in effective custodial methods and practices, and in safe and efficient use of equipment and supplies.
• Develops and implements training programs and writes procedural materials for custodial staff.
• Co-ordinates set ups for special events (elections, community forums, district wide Pro D's).
• Monitors and reports on Custodial Staff Labour Budgets, Operating Supplies Budgets.
• Coordinates services of outside custodial contract services (ie window cleaning, gym floor refinishing).
• Maintains an inventory of janitorial equipment.
• Conducts tests and makes recommendations on new cleaning materials, equipment and methods, coordinates custodial equipment maintenance and replacement.
• Supervises, inspects and evaluates CUPE employees as required, and completes probation, trial period and performance reviews of CUPE employees.
• Participates in grievance resolution and collective bargaining as required.
• Works with members of the Facilities and Planning Department as required.

• Two year post secondary education in relevant discipline in facilities management, hospitality or business management or related field.
• Class 5 driver's license required.
• Five years of relevant experience; managing in a unionized environment, hospitality, custodial, post -secondary industry experience preferred.
• In-depth knowledge of cleaning techniques, equipment, and chemicals, as well as safety protocols.
• Effective communication and interpersonal skills, with the ability to interact professionally with staff at all levels.
• Problem-solving and decision-making skills, with the ability to resolve issues efficiently and effectively.
• Familiarity with regulatory standards and compliance requirements related to custodial operations.
• Must have multiple years of experience working in leadership roles in a unionized labor setting.

The salary range for this position is $96,965 to $103,000 per year.

At the North Vancouver School District, our values guide what we do. We support diversity and inclusion in our workplaces and schools; we welcome and respect the diverse backgrounds, experiences and talents of all our employees and students. We value the opportunity to learn, share and grow on the traditional territory of the Coast Salish people, specifically the Skwxwú7mesh Nation and Tsleil-Waututh Nation.

All applicants must be legally entitled to work in Canada without sponsorship.

All candidates are required complete a local Police Criminal Record Check as a condition of employment.

The North Vancouver School District values the time you have taken to submit your application; however, only those applicants selected to move forward will be contacted.