Curbside Representative

Region of Peel; Brampton; On-site; CAD 61,000 - 77,000; Full time

Job summary

A municipal government in Ontario is seeking a Curbside Representative to provide on-road support for waste management initiatives. The role includes implementing systems to enhance recycling efforts and engaging with residents to promote waste reduction programs. Applicants must have a high school diploma and excellent customer service skills. This is a full-time, onsite position in Brampton, Ontario with a salary range of $61,368 to $76,710 annually.

Qualifications

• Excellent customer service, administrative, organization and time management skills.
• Strong interpersonal and communication skills to liaise with clients.
• Ability to lift 44 lbs and use power tools.

Responsibilities

• Provide on-road support for RFID Waste Collection.
• Educate residents and property managers on waste management.
• Document service delivery problems and complaints.

Skills

Customer service skills

Communication skills

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office (Excel, Word, Access)

Job description

Curbside Representative

Waste Management - Public Works

Status: 1 Short Term Contract Full-Time Position, duration 11 months

Salary Range: $61,368.00 to $76,710.00 per annum

Hiring Range: $61, 368 to $69,039.00 per annum

Hours of Work: 35 hours of work per week

Work Mode and Location: Onsite: Providing on-road support to residents while based out of 7795 Torbram Rd, Brampton, ON.

The Role:

Working with the Waste Planning and Waste Collection and Processing teams, the mandate of the position will be focused on assisting with the implementation of the Radio Frequency Identification (RFID) Waste Collection Reporting System and assisting with the implementation of the Recycle Right campaign to educate property management and owners, facility superintendents and residents on proper recycling practices by providing promotional and educational materials and conducting on-site lobby displays at all multi-residential locations across the Region.

What you will do in this role:

• Provide on-road support for the implementation of the RFID Waste Collection Reporting System, including but not limited to:
• Installing RFID tags on garbage and recycling containers by working in teams of two.
• Collecting information from service locations and uploading the information into an online database by entering RFID tag numbers and verifying locations with handheld readers.
• Educate and engage property managers/owners, facility superintendents and residents at multi-residential and institutional locations across the Region on the Region’s waste management programs and services.
• Educate and engage multi-residential residents about waste management issues and help promote the Region’s various waste minimization programs, specifically the Recycle Right, campaign program.
• Monitor and report on the RFID data to ensure consistency and assist in the resolution of service deficiencies involving contractors and vendors
• Coordinate the delivery of promotional materials to all multi-residential units and institutional facilities and conduct promotion, education and outreach activities at on-site lobby displays at service locations.
• Document and report all related service delivery problems and complaints encountered.
• Prepare related memos, updates and report
• Perform daily tasks and other duties as assigned in a safe and healthy manner in compliance with the Region’s Work Health and Safety policies.

What the role requires:

• Minimum high school diploma or equivalent.
• Excellent customer service, administrative, organization and time management skills.
• Strong interpersonal and communication skills (verbal and written) to liaise internal and external clients.
• Willing to engage confidently with members of the public as a subject matter expert.
• Knowledge of general waste management operations and terminology.
• Able to lift a minimum of 44 lbs from the ground to shoulder height.
• Ability to load and unload carts manually into and out of a pickup truck.
• Ability to perform physical tasks without restrictions.
• Ability to work with power tools to a minimum of shoulder height.
• Proficient in Microsoft Office with emphasis on Excel, Word and Access.
• Ability to work independently or as part of team.
• Must possess a valid class “G” driver’s license.
• Must provide own CSA approved safety footwear.