Culture & Communications Lead

Chainlink Labs; Toronto; Remote; CAD 90,000 - 120,000; Full time

Job summary

A leading company in decentralized computing is seeking a Culture & Communications Lead to shape and enhance its organizational culture. This role involves designing internal communications, leading cultural initiatives, and ensuring alignment with the company's mission and values. The ideal candidate will have extensive experience in internal communications and a deep understanding of culture as a strategic driver of engagement.

Qualifications

• 10+ years in internal communications or cultural design.
• Deep understanding of culture as a strategic driver.

Responsibilities

• Design and deliver internal communications that embed culture.
• Lead initiatives that embed psychological safety into business rhythms.
• Manage and innovate across internal channels for effective communication.

Skills

Internal Communications

Cultural Design

Experience Strategy

Employer Branding

Organizational Storytelling

Job description

Join to apply for the Culture & Communications Lead role at Chainlink Labs

About Us

Chainlink Labs is the primary contributing developer of Chainlink, the decentralized computing platform powering the verifiable web. Chainlink is the industry-standard platform for providing access to real-world data, offchain computation, and secure cross-chain interoperability across any blockchain. Chainlink Labs helps power verifiable applications for banking, DeFi, global trade, and gaming by collaborating with some of the world’s largest financial institutions, notably Swift, DTCC, and ANZ. Chainlink Labs also works with top Web3 teams, including Aave, Compound, GMX, Maker, and Synthetix. Chainlink Labs was ranked in Newsweek’s 100 Most Loved Workplaces 2023 in both the United States and United Kingdom.

We’re looking for a high-energy, tech-savvy, and culturally curious internal communications leader who thrives in dynamic, distributed environments. As our Culture & Communications Lead, you will not only be the connective tissue across our globally distributed organization but also the strategic architect of our culture evolution.

This role will lead the activation and reinforcement of a culture that supports both high performance and high trust through moments, rituals, and communications that embed psychological safety, open dialogue, and values-based recognition into the business's rhythm.

You will lead key cultural experiences that bring our values to life, owning the execution and messaging for signature company-wide events such as SmartCon, our global offsite, and quarterly all-hands. Through intentional moments, rituals, and narratives, you will help shape how people experience our culture across the entire employee journey.

Reporting to the Talent Systems & Strategy Lead, this role partners across the People team, executive leadership, and business stakeholders to define and scale the experiences that build cultural resilience, clarity, and engagement.

Your Impact

• Design and deliver internal communications that embed culture, inclusion, and connection into the employee experience. Build messaging that connects people to our mission and values.
• Shape signature cultural experiences, including our global offsite, SmartCon presence, and live company-wide forums. Bring creativity and structure to high-impact internal moments.
• Lead initiatives that embed psychological safety and open dialogue into business rhythms and team dynamics.
• Design cultural rituals and recognition systems that reinforce our principles of Focus, Ownership, and Dialogue.
• Work closely with leadership to align cultural narratives with strategic priorities, helping reframe and re-energize how culture is perceived and lived across the organization.
• Plan communications and rituals throughout the team member journey, from welcome to exit, to reinforce values and cultural touchstones.
• Ensure message consistency across regions and audiences. You understand cultural nuance and craft inclusive, globally resonant communications.
• Manage and innovate across internal channels (Slack, Notion, async video) to drive effective remote-first communication with reduced noise.
• Support leadership visibility by drafting talking points, async video scripts, and messages that elevate authenticity and build trust.

Qualifications

• 10+ years in internal communications, cultural design, or experience strategy.
• Background in employer branding, experience design, or organizational storytelling.
• Deep understanding of culture as a strategic driver of engagement and retention.

Preferred Qualifications

• Strong project and editorial management skills.
• Exceptional writing and content development abilities.
• Ability to translate complex ideas into simple, compelling narratives.
• Ability to host and confidently represent Chainlink Labs at large-scale internal and external events.
• High cultural intelligence with a track record of shaping employee experience across distributed teams.
• Proficiency in designing and executing programs that embed values and cultural rituals.
• Strategic thinker who can connect communication strategy to culture-building and long-term engagement outcomes.

All roles with Chainlink Labs are global and remote-based. Unless otherwise stated, we ask that you try to overlap some working hours with Eastern Standard Time (EST).

We carefully review all applications and aim to provide a response to every candidate within two weeks after the job posting closes. The closing date is listed on the job advert, so we encourage you to take the time to thoughtfully prepare your application. We want to fully consider your experience and skills, and you will hear from us regarding the status of your application shortly after the closing date.

Commitment to Equal Opportunity

Chainlink Labs is an equal opportunity employer. All qualified applicants will receive equal consideration for employment in compliance with applicable laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us via this form.

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