Cultural Broker (Ukrainian Speaking)

Ccisab; Calgary; On-site; CAD 50,000 - 70,000; Full time

Job summary

Join a leading nonprofit organization in Calgary as a Cultural Broker. This role is pivotal in supporting immigrant families by facilitating communication with Children and Family Services, providing culturally responsive assistance, and fostering community integration. Ideal candidates will possess an undergraduate degree in social work and experience in settlement services.

Qualifications

• 3 years of experience in settlement services is preferred.
• Knowledge of community resources supporting newcomers.
• Understanding diverse populations in Calgary.

Responsibilities

• Act as liaison between Children and Family Services and immigrant families.
• Educate families on services and provide cultural interpretation.
• Connect families with relevant community resources.

Skills

Effective communication

Cultural responsiveness

Facilitation skills

Community engagement

Education

Undergraduate Degree in Social Work

Job description

Full Time – 40 hours/week, covering parental leave, June 16th, 2025, to June 15th, 2026- a year contract

CCIS (Calgary Catholic Immigration Society) is a nonprofit organization that provides settlement and integration services to all immigrants and refugees in Southern Alberta.Since our inception in 1981, we have been a community leader with solid experience in the design and delivery of comprehensive services for our newest neighbours. We deliver these services through a dynamic, multi-cultural, multi-denominational and multi-disciplinary team of professionals who collectively speak over 80 languages.

From airport reception to a first job interview, CCIS’s programs and services have been designed to assist immigrants and refugees through all phases of the settlement and integration process. CCIS is committed to welcoming and serving newcomers of all races, ethnic and national origins, cultural backgrounds and religions, sexual orientations and gender identities and expressions.

CCIS – Family and Children’s Services (FCS) Division

The Family & Children’s Services division operates on a holistic, strength-based philosophy to facilitate the integration of families and children into the community, enhance the provision of services to newcomers through community resources, strengthen families and the community, and promote the healthy development of children.

Job Summary

Calgary Catholic Immigration Society (CCIS) is a nonprofit organization that provides settlement and integration services to all immigrants and refugees in Calgary and Southern Alberta. With over 45 years of solid community experience, 90 active programs, and comprehensive wraparound support, CCIS ensures that our services respond to the needs of ethnically diverse communities within Calgary and the area.

Program Description:

CCIS, in partnership with Calgary and Area Children and Family Services (CFS), is currently implementing a Cultural Brokerage Program with the overall objective to increase collaboration, engagement, and partnership with culturally diverse communities in Calgary, and strengthen community capacity within Calgary’s multicultural communities. To achieve this, CCIS’s Family & Children Services Division is looking for our Cultural Broker- who speaks fluently Ukrainian and is accepting applications from qualified job seekers!

Terms of Employment: Full Time – 40 hours/week, covering parental leave, June 16th, 2025, to June 15th, 2026- a year contract.

Location: The position will be in CFS locations across the city

Primary Duties and Responsibilities include, but are not limited to:

• Act as the liaison between Children and Family Services, and immigrant families
• Educate the family on the mandate of Children and Family Services and systems expectations
• Facilitate communication and provide cultural interpretation
• Provide family with culturally responsive support and follow-ups
• Advise Children and Family Services on cultural practices, immigration challenges, and trauma. Community resources throughout the case
• Empower the family through appropriate information and emotional support
• Support family with their settlement needs
• Connect family with counselling, parenting, family violence, and other community services
• Establish and maintain excellent working relationships with community partners
• Prepare progress reports for management
• Actively participate in the evaluation of the program
• Perform other related duties

Qualifications and Skills

• Minimum of an Undergraduate Degree in Social Work or a relevant field
• Minimum of 3 years experience and/or education in settlement services
• Experience related to child development, family violence, and/or sexual abuse is considered an asset
• Lived experience and working knowledge of the settlement and integration process
• Established knowledge of community resources and agencies that support newcomer populations
• Ability to plan, implement, and evaluate the effectiveness of culturally responsive interventions
• Understanding and appreciation of the complex needs of diverse populations
• Knowledge of the various ethnocultural and faith groups in Calgary
• Effective and dynamic communication and facilitation skills
• Experience and ability to collaborate effectively with the community
• Excellent organization skills and self-starting tendencies
• May require working after hours and weekends
• As travel is required, the successful candidate must have a vehicle and a valid driving license
• Must have a valid Criminal Record Check report
• Must be legally eligible to work in Canada

How To Apply

Interested and qualified candidates are encouraged to submit resumes and cover letters to Noureddine Bouissoukrane, Cultural Brokerage Program Coordinator, at [e-mail] by Monday, June 16 th , 2025. Please include “Application Cultural Broker (Ukrainian speaking)” in the subject line of your email.

Note:Resumes will be reviewed as submitted, and interviews scheduled as appropriate. This posting will be removed when a suitable candidate is found, possibly before the published end date.

CCIS thanks all applicants; however, only those selected to compete further for this position will be contacted.

This position is subject to a Criminal Record Check, including a Vulnerable Sector Search and Adult Abuse Registry Check.

Make A Direct Impact on Your Community by Donatingto CCIS (Calgary Catholic Immigration Society).

We acknowledge all donors who contribute so generously to CCIS. Your contribution honours the courage and resiliency of Alberta’s newest residents.

In the spirit of reconciliation, we acknowledge that we live, work and play on the traditional territories of the Blackfoot Confederacy (Siksika, Kainai, Piikani), the Tsuut’ina, the îethka Nakoda Nations (Chiniki, Bearspaw, Goodstoney), the Otipemisiwak Métis Government (Districts 5 and 6), and all people who make their homes in the Treaty 7 region of Southern Alberta.

In partnership, we empower immigrants and refugees to successfully settle and integrate in our communities.