CSR - Work From Home - Great Benefits

American Income Life AO - Zeenat Sannibalogun; Red Deer; Remote; CAD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking motivated Benefits Representatives to join their dynamic team. This role offers the chance to provide exceptional customer service in the supplemental benefits sector, where you'll engage with clients, answer inquiries, and help them navigate their coverage options. The ideal candidate is a self-motivated individual with a passion for helping others and a knack for building strong relationships. Enjoy the flexibility of a remote work environment while making a meaningful impact on clients' lives. If you're ready to advance your career in a fast-paced setting, this opportunity is perfect for you.

Qualifications

• Experience in customer service or sales is essential.
• Strong communication and multitasking skills are required.

Responsibilities

• Provide detailed information about products and services to customers.
• Answer customer inquiries and review plans for cost-effective solutions.

Skills

Customer Service Experience

Sales Skills

Communication Skills

Multitasking

Organizational Skills

Relationship Building

Job description

Customer Service Representative – Join a Leading Supplemental Benefits Company

For over 65 years, our company has been a trusted name in the supplemental benefits industry. As we continue to expand, we are looking for dedicated, goal-oriented Benefits Representatives to join our team and help us serve our clients with excellence.

Responsibilities:

1. Provide customers with detailed information about products and services
2. Answer customer inquiries related to their coverage and benefits
3. Continuously update and expand your knowledge base of our evolving products and services
4. Regularly review customer plans to identify opportunities for more cost-effective solutions

Qualifications:

1. Previous experience in customer service, sales, or related fields
2. Ability to build strong relationships with clients and establish rapport
3. Strong multitasking and organizational skills
4. Positive, professional demeanor with excellent communication skills (both written and verbal)
5. Ability to prioritize tasks and manage time effectively

What We're Looking for in a Candidate:

1. A sharp individual with an entrepreneurial mindset and a passion for helping others
2. A team player who thrives under pressure and enjoys working in a fast-paced environment
3. Someone who is professional, self-motivated, and eager to learn

Ready to Take the Next Step in Your Career?

If you’re a motivated, customer-focused individual who thrives in a dynamic, remote environment, we want to hear from you! Join our team and enjoy the flexibility and opportunity to build your career while making a meaningful impact on our clients’ lives.