Cruise Merchandiser

Expedia, Inc.; Vancouver; Hybrid; CAD 73,000 - 103,000; Full time

Job summary

A global travel company is seeking a Cruise Merchandiser responsible for managing cruise marketing and optimizing product visibility. Ideal candidates should exhibit strong problem-solving abilities, attention to detail, and be able to collaborate effectively with cruise lines. This position offers a competitive salary range between $73,000 and $102,500, with benefits including travel perks and flexible work models.

Benefits

Travel discounts

Wellness reimbursement

Career development resources

Qualifications

• Experience in cruise or travel industry preferred.
• High level of accountability and professionalism.
• Ability to work independently and as part of a team.

Responsibilities

• Manage and optimize cruise product marketing.
• Collaborate with cruise lines on merchandising.
• Evaluate and optimize promotions for visibility.

Skills

Strong work ethic

Attention to detail

Proactive problem-solving

Excellent communication

Analytical skills

Tools

Content management system

Job description

Overview

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs and differences are celebrated. When one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources to fuel our employees\' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Cruise Merchandiser

Travel Partnerships and Advertising

Travel Partnerships and Advertising helps partners, including hotels, airlines, destination marketing organizations (DMOs) and more, deliver excellent traveler and B2B experiences. We drive growth for our partners and the Expedia Group marketplace through competitive supply, our leading advertising and travel media network and affiliate solutions.

Introduction to the Team

As part of the Supply & Sales Team, the Cruise Merchandiser is responsible for managing and optimizing cruise product marketing across all Expedia Group brands. Key duties include curating cruise products for marketing materials, managing promotional content, collaborating with cruise lines on merchandising opportunities, and supporting marketing campaigns across various channels. This individual will be expected to seamlessly navigate between hands-on operational tasks and high-level strategic discussions, serving as both a reliable executor and a trusted advisor in cruise marketing initiatives.

In this role, you will

• Represent all Expedia Group Brands in cruise marketing efforts
• Optimize the selection of cruise products for marketing materials
• Demonstrate expert knowledge of merchandising and cruise line promotions
• Manage promotional content, including:
• Loading deals through content management tools
• Producing merchandising pages
• Providing quality assurance
• Creating support materials (booking instructions, test plans, support kits)
• Collaborate directly with cruise lines to support merchandising opportunities and manage tactical details for promotions (terms and conditions, copy, etc.)
• Work with the marketing team to fulfill product selection requirements for print and digital marketing campaigns
• Liaise with Expedia Group Advertising to supply offer details, including copy, booking dates, images, and landing pages
• Evaluate and optimize promotions to maximize sort visibility on the site
• Serve as the subject matter expert on promotion details, rates, and their impact on agents and the site
• Attend cruise line partner conference calls

Experience and Qualifications

• Strong work ethic with a proven track record of meeting deadlines and taking initiative
• Exceptional attention to detail and ability to anticipate potential issues
• Proactive problem-solving skills and willingness to go above and beyond
• Excellent communication skills, both written and verbal
• Ability to think from multiple perspectives (agent, site, and customer)
• Strong analytical and organizational skills
• Experience using a content management system preferred
• Experience in the cruise or travel industry preferred
• High level of accountability and professionalism
• Takes pride and ownership in work
• Demonstrates a commitment to quality at every step
• Proactive in suggesting and implementing improvements
• Ability to work independently and as part of a team

The total cash range for this position in Vancouver is $73,000.00 to $102,500.00. Employees in this role have the potential to increase their pay up to $117,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual\'s knowledge, skills, and experience. Pay ranges may be modified in the future.

Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. We offer wellness and travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership.

Accommodation requests: If you need assistance with any part of the application or recruiting process due to a disability or other health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named a Best Place to Work on Glassdoor in 2024 and to be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group\'s family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group\’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you\’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is caree rs.expediagroup.com/jobs.

Expedia Group is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify.