CRM Technical Administrator

ZayZoon; Moncton; Remote; USD 50,000 - 80,000; Full time

Job summary

An innovative company is seeking a dedicated CRM Specialist to enhance employee financial wellness through effective CRM management. This fully remote role offers flexibility, allowing you to work from anywhere while contributing to a mission-driven team. You'll be responsible for ensuring data integrity, optimizing workflows, and providing user support, all while enjoying generous benefits from day one. With a commitment to work-life balance, including flexible time off and comprehensive health benefits, this position is perfect for those looking to make a meaningful impact in a supportive environment.

Benefits

Permanently Remote Work

Flexible Time Off

Instant Medical Benefits

Inclusive Parental Leave Top-Up

Wellness Stipend

Qualifications

• Experience in CRM management and data integrity is crucial.
• Strong skills in workflow automation and reporting are required.

Responsibilities

• Manage CRM data hygiene and system organization.
• Build and optimize workflows to improve efficiency.
• Provide user support and troubleshoot CRM issues.

Skills

CRM Maintenance

Data Integrity

Workflow Management

Automation Management

Reporting

User Support

Cross-Functional Collaboration

Data Management

Tools

HubSpot

Job description

Who We Are

At ZayZoon, we are on a mission to save 10 million hardworking employees 10 billion dollars. We’ve created a financial empowerment platform that helps businesses of all sizes make a big impact on employee financial wellness.

We offer a variety of financial wellness services, like earned wage access, that allows employees to access their earned wages ahead of payday. With 74% of ZayZoon customers reporting reduced financial stress, we know our solutions help lead to happier and more productive employees.

ZayZoon was also recognized for its growth in the 2024 Deloitte Technology Fast 500 and top-10 growth companies in Canada by CIX awards. Our recent funding extension has raised our Series B funding round to nearly $50 million USD

Join us in shaping the future of employee financial wellness and building services that address the immediate needs of today's employees.

• CRM Maintenance & Data Integrity – Ensure HubSpot remains a reliable source of truth by managing data hygiene, deduplication, and overall system organization.
• Workflow & Automation Management – Build, optimize, and troubleshoot workflows, sequences, and automation to improve efficiency across Sales, Marketing, and Success.
• Reporting & Dashboard Support – Assist in creating, maintaining, and refining reports and dashboards to provide actionable insights for revenue teams.
• User Support & Enablement – Serve as the first line of support for CRM users, troubleshooting issues, managing permissions, and ensuring best practices.
• CRM Optimization & Scalability – Identify and implement system improvements to ensure the CRM evolves with business needs.
• Data Imports & Management – Assist with importing, cleaning, and structuring data to improve accuracy in reporting and decision-making.
• Cross-Functional Collaboration – Work closely with Sales, Marketing, and Success teams to understand operational pain points and implement CRM solutions.
• Integration Support – Assist in managing HubSpot integrations with third-party tools to ensure seamless data flow and process efficiency.
  
  

Research shows that while men apply to jobs when they meet an average of 60% of listed criteria, women and other marginalized folks tend to only apply when they check every box. Think you have what it takes, but not sure you check every box? Apply to the role anyways. We’d love to talk and determine together whether you could be a great fit!

Why You’ll Love Working At ZayZoon

• Permanently Remote: Work from a desk, a coffee shop, or in the great outdoors - our jobs are fully remote, forever
• Flexible Time Off: Whether it's a longer vacation to explore new horizons, a series of short breaks for regular rejuvenation, or stepping away for a new level of mastery in a skillset – our “You-do-You” time off program caters to the diverse and evolving lifestyles of our team with a maximum of 6 weeks vacation
• Instant Benefits: All full-time employees get access to medical, vision, and dental benefits from their very first day including increased mental health coverage and a wellness stipend
• Plus: Inclusive parental leave top-up, earned wage access, real time market data for salaries, a supportive culture for lifelong learners and more
  
  

What You Can Expect From Us

Every application will be reviewed by our team - we're committed to giving each application the attention it deserves because we know how important this step is for you. We want to make sure you're always in the loop and will respond to every application.

So go ahead and hit that apply button with confidence, knowing that we’re here for you every step of the way! We can't wait to hear from you.