CRM Data Warehouse Manager, BI & Analytics

New York University; Golden Horseshoe; Hybrid; USD 125,000 - 145,000; Full time

Job summary

An established industry player is seeking a CRM Data Warehouse Manager to lead their BI & Analytics team. This role combines technical expertise with business needs to ensure quality data for reporting across the organization. You'll manage data flows, develop reports using SQL and Tableau, and work with various data sources. The position offers a hybrid work arrangement, promoting a healthy work-life balance. Join a forward-thinking organization committed to innovation and excellence in data management, and make a significant impact in supporting their strategic goals.

Qualifications

• 5+ years of database and significant applications programming experience.
• Experience with data warehouse design and data modeling.
• Hands-on experience with Microsoft BI Stack and SQL Server.

Responsibilities

• Lead the maintenance of Business Intelligence data flows and the Data Warehouse.
• Facilitate business intelligence data requirements and information delivery.
• Engage in continuous improvement of user-driven reporting functionality.

Skills

Business Intelligence (Microsoft BI Stack)

SQL Server Administration

Data Warehouse Design

REST API Development

ETL Development

Tableau

Microsoft Azure

Data Modeling

Scripting Languages

MDX/DAX Queries

Education

Bachelor's Degree

Master's Degree in MIS, IT, Business, or related fields

Tools

SQL Server

Tableau

Blackbaud CRM

SSIS

SSRS

Job description

CRM Data Warehouse Manager, BI & Analytics

Posting Number

2025-14363

Location : Location

US-NY-New York

Hybrid Remote Work Classification

Hybrid: 60% to 80% Onsite

Department

BI & Analytics

School/Division

University Development and Alumni Relations (WS1006)

Compensation Grade

Band 53

Union

N/A

FT/PT

Full-Time

Category

Technology

Position Summary

University Development and Alumni Relations (UDAR) is dedicated to soliciting the private funding necessary to support the strategic goals of the University in teaching, learning, and research. The personnel of UDAR work university-wide as well as within individual schools and colleges of the University to discover, motivate, cultivate, solicit, and steward alumni, parents, faculty, and friends for immediate, long-range, and future financial support, through gifts and pledges to the University, for critical operations such as student aid, faculty support, academic and research program development, and facilities and infrastructure. UDAR's endeavors raise funds for immediate University use and also for the University's endowment.

The Blackbaud Data Warehouse Manager role is under the Advancement Services and Analytics team. Facilitates business intelligence data requirements and information delivery. Lead the maintenance of Business Intelligence data flows and the Data Warehouse. The Manager will combine technical aspects with business needs to ensure quality data, so that information is available for reporting throughout the organization. Engage in continuous improvement of our user-driven reporting functionality through Tableau and other Microsoft products.

UDAR encourages work-life integration for our employees, therefore this position is eligible for a hybrid work arrangement.

Qualifications

Required Education:
Bachelor's Degree

Preferred Education:
Master's Degree in any of these majors: MIS, IT, Business, Computer Sciences, Statistics, Math, Economics, Operational Research or equivalent combination of education and experience.

Required Experience:
5+ years of database and significant applications programming experience or equivalent combination of education and experience

Preferred Experience:
7+ years experience with database administration, data warehouse design, and data modeling or a combination of education and experience

Required Skills, Knowledge and Abilities:
Business Intelligence experience using Microsoft BI Stack - SSIS, SSAS, SSRS

Hands-on experience with Microsoft SQL Server administration and development

Experience developing reports using SQL

Experience working with different source data such as SQL Server, Excel, Access, Flat Files, On-Prem, Cloud, APIs

Hands-on experience with Donor/Alumni Databases such as Blackbaud CRM, Raiser's Edge, or Advance

Deep knowledge and understanding of Microsoft .NET programming stack aka C# and VB.NET

Experience writing REST API calls within SSIS

Experience working with scripting languages

Experience developing complex reports and deliveries using SSRS and Tableau

Experience developing reports using Excel Pivot tables or Tableau with SSAS

Experience working with various source control solutions

Ability to write and understand MDX or DAX queries

Knowledge and understanding of Microsoft BI stack Services

Knowledge on Microsoft Azure technology

Preferred Skills, Knowledge and Abilities:
Extract-Transform-Load (ETL) development experience using Microsoft SQL Server Integration Services (SSIS) or similar data integration tools

Advanced Structured Query Language (T-SQL) programming experience, including working knowledge of stored procedures and views

Advanced Structured Query Language (SQL) programming experience including SSIS and ETL is preferred

Knowledge of data warehouse methodologies

Exceptional business analyst skills; ability to complete complex analysis, design, and programming projects

Ability to multi-task and set task prioritizations

A minimum of two years of experience with Tableau is preferred

Experience working at an academic institution and/or advancement context is preferred

Proven data warehouse implementation and maintenance skills and methods

Ability to work effectively in a multi-function environment across organizations with and without direct supervision

Ability and willingness to learn new technologies

Additional Information

In compliance with NYC's Pay Transparency Act, the annual base salary range for this position is USD $125,000.00 to USD $145,000.00. New York University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items.

NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen.

EOE/AA/Minorities/Females/Vet/Disabled/Sexual Orientation/Gender Identity

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