CRM Administrator - Halifax, NS

Stewart McKelvey; Halifax; On-site; CAD 70,000 - 90,000; Full time

Job summary

Stewart McKelvey in Halifax, NS is seeking a CRM Administrator to join the Firm’s Commercial team. You will maintain data within InTapp One Place for Business Development, ensuring data quality and removing duplicates while supporting BD activities with current contact information.

The ideal candidate has 3–5 years of experience administering CRM platforms (DealCloud, InterAction, Salesforce or equivalent) and demonstrable data governance practices, training, and workflow administration.

Qualifications

• Three to five years of experience administering and supporting CRM platforms.
• Experience with data governance and data hygiene practices.
• Experience providing user training and managing workflow administration.

Responsibilities

• Own maintenance of data points and records in the CRM (InTapp One Place for BD).
• Update client data and lawyer relationships; ensure data reliability and remove duplicates.
• Support business development by providing up-to-date contact lists.
• Collaborate with IT and Risk on CRM integration with other InTapp properties.

Skills

CRM administration

Data governance

Data hygiene

User training

Workflow administration

Tools

DealCloud

InterAction

Salesforce

Job description

At Stewart McKelvey, we think: forward in a typically traditional field to outperform the expectations of our clients – and our employees. Our team members are the force that drives our business toward a modern, diverse and innovative future.

Our goal is to invest in talent who contribute their diverse perspectives, ideas and experiences. At Stewart McKelvey, you are welcome to bring your whole unique self to work.

In return, we offer a culture that supports flexible work arrangements, mental & physical wellness, opportunities to continue to develop professionally and collaborate with others, and a competitive compensation and benefits package.

A few things in particular that we offer to our team include:

• Flexible work arrangements for many positions, including work from home options
• A generous paid time-off package including vacation time, sick time and “flex days”
• Group Retirement Plan with employer contribution matching
• A top rate flexible health and dental plan
• An annual wellness allowance, for a broad range of eligible expenses, such as fitness memberships and fees, fitness equipment, general health & wellness support, personal development courses, and home office expenses
• A “Dress for your Day” policy
• Assistance for continuing education
• Social events and staff retreats
• A positive and fun work environment where we value inclusion and mutual respect

If this sounds like a work environment you’d thrive in, we may have just the right opportunity for you!

We are currently seeking a CRM Administrator to join the Firm’s Commercial team based in our Halifax, NS office.

Type of Position: Full-Time, Permanent

Close Date: Friday, September 11, 2026

Opportunity:

A key member of the Commercial Team, this role provides primary ownership and responsibility for the maintenance of all data points/ records associated with the InTapp One Place for Business Development Client Relationship Management software (“CRM”), and the maintenance of the CRM itself. The role will be responsible for the regular updating and maintenance of client data and lawyer relationships in the CRM, managing the reliability of the data (including updating key contacts and removing duplicate entries on a regular basis). The role will also support the Firm’s business development activities by providing up to date contact information and lists.

The ideal candidate will have three to five years of experience administering and supporting CRM platforms (DealCloud, InterAction, Salesforce or equivalent enterprise), in a professional services environment. They will also have clearly demonstrated experience with data governance/ data hygiene practices, user support training and workflow administration. Working closely with the Manager, Business Development & Pricing, they will lead the work of rolling out initiatives to increase usage of the CRM for business development activities across the Firm, including with lawyers and legal assistants.

This role will represent the Commercial Team in discussions and projects with the Firm’s IT and Risk Departments on the integration of the CRM with other InTapp properties across the Firm.

Our Focus on Diversity, Equity & Inclusion:

We believe that diversity, equity & inclusion not only enhances the delivery of legal services to our clients but also contributes to a better workplace for our team through the respected and valued input of diverse perspectives, ideas and experiences.

It is our mission to promote diversity, equity and inclusion throughout the Firm, to support the diversity initiatives of our clients, and to encourage greater inclusion in our communities through sponsorship and support.

During the recruitment process, applicants have the right to request accommodation. Applicants invited to participate in an interview and who require accommodation are encouraged to speak with a member of the recruitment team and discuss what we can do to better support them during this process.