Critical Infrastructure Operator

Rogers Communications, Inc.; Calgary; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading telecommunications company in Calgary is looking for a Critical Infrastructure Operator. The successful candidate will ensure the maintenance of critical systems, operate emergency power generation, and manage building automation. This role requires a mix of mechanical, electrical, and automation knowledge, along with a strong commitment to safety. Full-time with a rotating shift schedule.

Benefits

Health & well-being benefits

Donation matching

Paid time off for volunteering

Pension plan & Employee stock options

Generous employee discounts

Leadership development and mentoring programs

Qualifications

• Three years of directly related experience.
• Ability to work in a rotational shift.

Responsibilities

• Operate multi megawatt emergency power generation and distribution systems.
• Complete minor repairs and routine maintenance.
• Operate and maintain all manner of building automation devices.

Skills

Building Environmental Systems

Mechanical systems knowledge

Electrical systems knowledge

Automation systems knowledge

Safety compliance

Strong communication skills

Strong organizational skills

Education

Certifications: Building Environmental Systems, IFMA, or BOMA

Tools

Siemens Desigo

Job description

Overview

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Critical Infrastructure Operator

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:

Who we’re looking for:

We are looking for a talented Critical Infrastructure Operator to support the Sr. Manager of Critical Infrastructure Implementation and Operations as an individual contributor.

We’re seeking someone with a genuine passion for the operations of data centers and all the electrical and mechanical components that keep them running.

You will be accountable for maintaining 100% uptime through outstanding maintenance and skillful operations. An entrepreneurial spirit and customer-focused mindset will be key in making your mark on this unique operations team within Canada’s leading wireless, cable and media company.

What you’ll do

• Operate multi megawatt emergency power generation and distribution systems.
• Operate a wide variety of HVAC systems
• Chillers, Pumped refrigerant, RTU’s, Splits, CRACs and others.
• Complete minor repairs and routine maintenance independently and assist with complex repairs and work orders.
• Operate/Maintain/Repair all manner of building automation devices including valves, dampers, humidifiers, actuators, pumps, etc.
• Operate/maintain/repair fire systems and their components including smoke and heat detectors, pre-action wet/dry sprinklers, standpipes, and related auxiliaries.
• Investigate and mitigate alarm causation and reset the system as required.
• Perform daily routine water analysis and maintain defined chemical levels as per the water treatment programs.
• Maintain daily operators’ logbook.
• Participate in the upgrading and upkeep of the building including cleaning/painting floors and equipment, painting of walls, piping, etc.
• Participate in the emergency response team.
• Other duties as assigned.

What you bring

• Shift work: Ability to work in a rotational shift, mix of days and nights, ensuring 24/7/365 coverage.
• Certifications: Building Environmental Systems, IFMA, or BOMA.
• Experience: Three years directly related.
• General building operations knowledge: Mechanical, electrical and automation systems.
• BMS: Direct experience using and programming Siemens Desigo.
• Safety: Familiarity with WHMIS regulations and practices.
• Ability to operate vertical platform lifts and/or forklifts.
• Strong organizational skills with the ability to manage multiple projects.
• Involvement with Learning and training facilitation
• Strong communication skills - individuals and groups in oral and written form.
• Comfort with the potential hazards of the role:
• Exposure to heights when climbing on roof, equipment and ladders.
• Exposure to water treatment chemicals and fumes from paints, solvents, cleaners.
• Exposure to noise when maintaining and operating equipment.
• Exposure to low and high voltages and amperages.
• Exposure to working outdoors in inclement weather conditions.
• Exposure to heavy lifting.
• Exposure to working in awkward positions.

Pre-employment and location information

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time

Shift: Rotating

Length of Contract: Not Applicable (Regular Position)

Work Location: 3003 Macleod Trail SW (7797), Calgary, AB

Travel Requirements: None

Background Check(s) Required: Canadian Criminal Record Check, Credit Check, and Driver's Abstract

Posting Category/Function: Field Operations & Maintenance

Requisition ID: 327383

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite a minimum of four (4) days per week starting October 6, 2025, increasing to five (5) days per week effective February 2, 2026. We believe that in-person connection strengthens our culture and drives industry-leading performance.

Being a Rogers team member

Being a Rogers team member comes with some great perks & benefits including:

• Health & well-being benefits
• Donation matching
• Paid time off for volunteering
• Wealth Accumulation including: Pension plan & Employee stock options
• Generous employee discounts
• Leadership development, Mentorship, and Coaching programs

*available for full-time and part-time permanent employees, some restrictions apply