Critical Incident Response Counsellor (Western & Northern Canada)

LifeWorks; Fort McMurray; On-site; CAD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated Social Worker or Counsellor to deliver Critical Incident Response services to organizational clients. This role involves working on-site in various locations across Alberta and beyond, providing essential support during critical situations. The ideal candidate will possess a Master's degree in counselling, psychology, or social work, and have experience in group debriefing. Join a purpose-driven team that values diversity and innovation, and contribute to improving lives through impactful health solutions. This is a unique opportunity to make a difference in the corporate environment while working flexibly to meet client needs.

Qualifications

• Master’s degree in counselling, psychology, or social work is required.
• Experience in delivering group debriefing and counselling groups.

Responsibilities

• Provide Critical Incident Response to organizational clients.
• Manage administrative requirements for TELUS Health's Trauma department.

Skills

Group Debriefing

Counselling Skills

Sensitivity and Professionalism

Flexibility

Education

Master’s degree in counselling

Registration with a College or Association

Tools

CISM Training

CISD Training

EMDR Certification

Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Position: Social Worker, Counsellor - Trauma Response

Location: BC, Alberta, Yukon, NWT (any location)

Summary:

You will be providing group Critical Incident Response to TELUS Health's organizational clients, as an independent contractor.

What you will do:

• Provide Critical Incident Response to our organizational clients;
• Work / travel to an on-site location in BC, AB, YT, NWT;
• Manage the administrative requirements as dictated by TELUS Health's Trauma department.

Who we are looking for:

• Master’s degree in counselling, psychology, or social work;
• Registration with a College or Association where a College does not exist, and valid professional liability insurance;
• CISM, CISD training or EMDR certification is an asset;
• Experience delivering group debriefing and/or running counselling groups;
• Ability to convey sensitivity, professional manner and effective approach when facilitating interventions within the corporate environment;
• Flexibility to respond to client needs.

A bit about us:

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.