Crisis Management Services Counsellor (Critical Incident Response)

Homewood Health Centre; Fort McMurray; On-site; CAD 50,000 - 90,000; Part time

Job summary

An established industry player in mental health and addiction services is seeking a Crisis Management Services Counsellor to provide essential support during critical incidents. This part-time role involves delivering professional on-site services, including crisis interventions and consultations, ensuring that organizational needs are met with compassion and expertise. Join a dedicated team that values improving lives and offers competitive wages, professional development, and the opportunity to collaborate with a community of clinicians across Canada. If you're passionate about making a difference in the workplace, this is the perfect opportunity for you.

Benefits

Competitive wages

Professional development opportunities

Community of practice engagement

Qualifications

• Master’s degree in a relevant field and minimum 2 years of crisis management experience.
• Formal training in trauma response and critical incident response is required.

Responsibilities

• Provide on-site crisis management services and individual/group interventions.
• Document services delivered and communicate with CMS Managers.

Skills

Crisis Management

Assessment Skills

Customer Service

Communication Skills (English)

Communication Skills (French)

Organizational Skills

Time Management

Education

Master’s degree in Social Work

Master’s degree in Psychology

Training in Trauma Response

Tools

Microsoft Office (Word, Outlook)

Job description

Crisis Management Services Counsellor (Critical Incident Response)

Job Category: Service Provider

Requisition Number: SPNTE003209

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• Posted: January 30, 2025
• Part-Time

Locations

Fort McMurray, AB, CAN

Description

Homewood Health is Canada's leader in mental health and addiction services, offering the most comprehensive and integrated continuum of services available in Canada. We are redefining mental health and addiction services to help Canadians live healthier, more productive, and more fulfilling lives.

Homewood Health is looking for an experienced crisis management specialist to provide workplace trauma response and organizational crisis management services on an occasional, contract basis, based in Fort McMurray, AB.

What you'll be doing

• Respond to requests to deliver on-site CMS services in a timely, clinically appropriate, and professional manner, consistent with the unique needs of each critical incident and organizational culture.
• Deliver on-site Crisis Management Services that include individual and group crisis interventions, debriefings, and corporate client consultation.
• Communicate closely with CMS Managers throughout the provision of services.
• Document services delivered in accordance with Homewood Health requirements.

What we're looking for

• A Master’s degree in Social Work, Psychology, counselling, or a related field.
• Minimum 2 years of workplace crisis management experience.
• Formal training in trauma response, psychological first aid, and critical incident response (e.g., CISM; NOVA, Psychological First Aid, or related accredited training).
• Registration or clinical membership with relevant governing body.
• Professional liability insurance coverage of $2,000,000 or as otherwise determined by Homewood Health.
• Excellent English verbal and written communication skills.
• Written and verbal French language fluency is an asset.
• Must be flexible, accessible, and available to respond after hours periodically during the week and weekends.
• Exceptional assessment, crisis management-clinical skills, and customer service delivery.
• Demonstrated crisis-based clinical judgment and intervention skills to support traumatic events impacting employees and the workplace.
• Strong organizational and time management skills.
• Ability to use Microsoft Office (Word, Outlook).

Why work with us

We are driven by our values and are passionate about improving lives. We offer competitive wages and professional development opportunities, along with opportunities to engage with a community of clinicians from a variety of professional backgrounds across Canada who are part of our community of practice. Join us and work alongside highly motivated people who are collaborative and focused on delivering seamless services and programs to our clients and customers.

Employment Equity & Closing Statement

In accordance with the various provincial legislations that we operate under, Homewood Health is committed to working in collaboration with any team member who may require workplace accommodation in order to successfully perform any or all aspects of their role.