Crisis Intervention Specialist Overnight

Lakeland HR Solutions; City of Cold Lake; On-site; CAD 45,000 - 60,000; Full time

Job summary

A community support organization is seeking an experienced Overnight Crisis Intervention Specialist to join their team in Cold Lake, Canada. This full-time position involves providing crisis intervention and support to women and children in temporary shelter, ensuring a safe environment, and assisting with their needs. Candidates should have experience in crisis management and a background in social work. Flexibility for an overnight shift is essential.

Qualifications

• 2-3 years experience in a similar role.
• Experience with family violence, addictions, and other social issues.
• Ability to work all shifts, including night shifts.
• Standard First Aid/CPR certification is an asset.

Responsibilities

• Maintain a safe environment for clients.
• Perform intake and initial assessment of clients.
• Advocate for clients with various agencies.
• Participate in cleaning, cooking, and laundry when required.

Skills

Crisis intervention

Communication skills

Conflict resolution

Emergency situation handling

Education

Degree in Social Work or related field

Post-secondary education in a related field

Job description

Stepping Stones Crisis, Societyhas an opening for an OvernightCrisisIntervention Specialist to join their team.

This position is full-time,overnight (awake), with a shift schedule of 4 nights on/ 4 nights off, then 3 nights on/ 3 nights off.

The Crisis Intervention Specialist is responsible for maintaining a safe and secure environment for women and children fleeing family violence can find access to temporary shelter; providing crisis intervention services, support, advocacy, information, resources and referrals to all persons requesting that service; enabling clients to recognize their options, mobilize their support networks, and utilize their opportunities to move toward healthy and stable futures.

Duties and Responsibilities

• Overnight awake position
• Admit and discharge clients to the shelter; ensuring all documents/forms are accurately completed
• Perform intake and initial assessment. Determine the clients immediate needs and provide support where necessary
• Orientate residential clients to shelter policies and procedures
• Assist with developing and implementing client group activities and client programming
• Transport clients to appointments when necessary
• Respond to requests for crisis intervention, community information, referral and general information to both residential clients and to individuals seeking assistance on the Help Line when required
• Advocate for residents in various methods with various agencies when required
• Prepare, complete, and document all necessary forms, documentation, and information required throughout the clients stay in the shelter
• Make referrals to outside community agencies, when and where required
• Participate in duties such as cleaning, cooking, laundry, etc. when required
• Attend staff meetings, in-service programs, and additional training as required
• Provide on call coverage as assigned and/or be able to cover shifts in the event of an emergency
• Be an active team member and promote the team vision. Be willing to assist/help co-workers when needed and encourage open communication amongst staff by relaying vital information.
• Assist with training and orientation of new staff and students
• Perform other related work as assigned by the Program Manager and/or designate

Qualifications and Requirements

• Registered Social Worker (Degree) or post-secondary education (Diploma) in a related field is an asset
• 2-3 years experience in a similar role and/or working knowledge of the dynamics of family violence, addictions, suicide and other social issues
• Ability to relate to clients in a non-judgmental manner, and to respect client confidentiality
• Experience in handling emergency situations, conflict resolution, crisis intervention, and case management
• Ability to work all shifts; night shift is an awake shift
• Strong written and verbal communication skills, and computer skills
• The ability to work independently with minimal supervision and in a team environment
• Acceptable Criminal Record Check and Child Intervention Record Check
• Standard First Aid/CPR, ASIST Certification, and Non-Violent Crisis Intervention Training is considered an asset
• Valid Class 5 Driver's license free from restrictions

Recruitment Supported by Lakeland HR Solutions.