Crewing Scheduler

BC Ferries; West Vancouver; On-site; CAD 57,000 - 72,000; Full time

Job summary

A leading transportation company is seeking a Crewing Scheduler to manage staff assignments and schedules effectively. The successful candidate will be detail-oriented, self-motivated, and capable of thriving in a fast-paced environment. This role includes responsibilities like maintaining communication with employees and overseeing scheduling systems, ensuring operational efficiency.

Qualifications

• 1-3 years experience in a complex unionized environment.
• Experience with staff scheduling systems is an asset.

Responsibilities

• Analyze, plan, and schedule work assignments for staff.
• Maintain positive relationships with employees while resolving issues.
• Monitor and forecast staffing needs and prepare accurate schedules.

Skills

Interpersonal skills

Communication

Detail-oriented

Multitasking

Education

High school diploma

Post-secondary education (some)

Tools

Staff scheduling systems

Job description

Job Description

CREWING SCHEDULER

Horseshoe Bay

The Opportunity

Working as part of a dynamic, results-driven team, you analyze, plan, and schedule work assignments for all shipboard and shore-based staff. You ensure crewing services meets the operational requirements and company objectives through the provision of accurate, cost effective and timely staff planning/scheduling services in accordance with operational policy, collective agreement and regulatory rules and requirements for the vessel and shore positions.

The Role

• Implementing schedules and staff assignments prepared by crewing officers/advisor, cross checking as required
• Generating and controlling time sheets and crew list accurately and on timely manner
• Maintaining superior customer service skills and positive relationships in communication with employees and in resolving problems and issues
• Handling short term absence and replacement requests to ensure that crewing profiles and terminal staff allocations are met in an efficient and cost effective manner
• Undertaking long term planning functions in support of leave programs
• Monitoring and forecasting needs and preparing accurate schedules for implementation on a monthly basis
• Ability to function effectively in high-pressure situations while undertaking short-term crewing activity which includes placement of employees in positions in order to meet operational needs

What you bring to the team

Education and experience

• Successful completion of high school diploma supplemented by some post-secondary education
• 1-3 years of experience in a complex unionized environment
• Experience with staff scheduling systems would be an asset

Knowledge and competencies

• Excellent interpersonal and communication skills which allow you to maintain effective working relationships
• Must be self-motivated, detail-oriented, and results-driven
• Ability to work in a fast paced ever-changing environment
• Ability to multitask and mange several problems at one time, recognizing and solving potential issues with the desire to succeed and make practical suggestions to constantly improve processes

Job Details:

• Hours of operation 0400-2000 365 days a year. Works on a repetitive shift rotation with a combination of early morning shifts and afternoon shifts.
• Due to the early shift start times, transit is not an option; access to a vehicle would be required.

Join us!

If this sounds like your next great career move, please submit your cover letter and resume. This posting will remain open until July 11, 2025at 11:59pm.

Additional information

The target salary range: $57,400 - $71,700. The starting salary is determined based on the successful candidate’s knowledge, experience and internal equity. Starting salary may exceed the target range on exceptional basis.

"We connect communities and customers to people and places important in their lives”

At BC Ferries, our employees are our most important assets in delivering our commitment to customer safety, service and satisfaction. We support employment equity and diversity in the workplace and we encourage applications from all qualified individuals including women, visible minorities, Indigenous Peoples, persons with disabilities, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), and others who reflect our ever-changing workplace.

We appreciate the interest of all applicants; however only those selected for an interview will be contacted.