Crew Chief

ServiceMaster Clean of Fraser Valley; Toronto; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading cleaning service company in Toronto is seeking a Crew Chief who will manage and oversee cleaning operations for residential and commercial clients. The ideal candidate will have strong leadership and communication skills, experience in commercial cleaning, and the ability to engage clients effectively. This position offers a competitive wage of $21.00/hour with responsibilities including managing work orders, ensuring customer satisfaction, and maintaining equipment. Applications are currently being accepted.

Qualifications

• Strong management, delegation, planning, and leadership skills.
• Effective in safety and productivity management.
• Excellent communication skills, both written and verbal.

Responsibilities

• Manage and conduct various cleaning services at client sites.
• Inspect completed work for standards and client requirements.
• Maintain equipment and vehicles in proper working order.

Skills

Management skills

Communication skills

Organization skills

Team player

Education

High School Diploma

Tools

Vacuum cleaners

Hot water extraction units

Rotary scrubbers

Floor polishers

Job description

Reporting to the Area Manager, the Crew Chief will be responsible for managing and conducting various general cleaning services at assigned residential and commercial client sites.

Responsibilities

1. Review weekly work orders and communicate with administration as needed.
2. Check routing and directions for each job.
3. Submit daily job completion reports to the Office Administrator.
4. Inspect materials and equipment required for scheduled jobs and ensure they are loaded on company vehicles before leaving the office.
5. Create requisitions for materials and equipment needed for pickup at the end of each week.

Client Site Duties

1. Complete jobs according to specifications and ensure customer satisfaction.
2. Inspect completed work to meet ServiceMaster standards and client requirements.
3. Handle re-service requests promptly and courteously.
4. Engage genuinely with clients to provide excellent service.

General Duties

1. Maintain all equipment and vehicles in proper working order.
2. Keep the interior of service vehicles neat and clean.
3. Attend weekly team meetings and training workshops.
4. Maintain professional conduct and appearance at all times.
5. Build positive relationships with clients.
6. Adhere to all safety and workplace policies.
7. Perform additional duties as required.

Requirements and Skills

• Results-oriented with strong management, delegation, planning, and leadership skills.
• Effective in safety and productivity management.
• Excellent communication skills, both written and verbal.
• Ability to engage clients and deliver high-quality service.
• Highly organized with attention to detail and ability to multitask.
• Strong work ethics and integrity.
• Ability to build and maintain professional relationships.
• Flexible and adaptable to shifting priorities.
• Team player with the ability to work independently.

Qualifications

• High School Diploma required.
• Experience in commercial cleaning preferred.
• Knowledge of equipment such as vacuums, hot water extraction units, rotary scrubbers, and floor polishers.

Physical and Working Conditions

• Some heavy lifting required.
• Moderate sensory effort.
• Low risk of adverse working conditions.

Compensation: $21.00/hour

This position is open and actively accepting applications.