Credit Team Lead - Analysis & Coaching (Toronto)

Uline; Cambridge; On-site; CAD 69,000 - 76,000; Full time

Benefits offered by this job

Company-paid extended health coverage

RRSP with 6% employer match

Multiple bonus programs

Paid holidays and generous paid time‑o

Tuition Assistance Program

On-site café, fitness center

Community involvement events

Job summary

Uline is seeking a Credit Supervisor at its Toronto Branch to lead a team of Credit Analysts and drive high-performance credit decisions across North America. The role emphasizes onboarding, coaching, and collaboration with Collections and Sales to resolve account issues.

Ideal candidates have a Finance/Accounting degree, a CCP asset, 3+ years in a leadership credit role, and strong Excel and communication skills to support strategic business decisions.

Qualifications

• Bachelor's degree in Finance or Accounting required.
• Credit designation (CCP) is an asset.
• 3+ years in a Credit or Collections leadership position; B2B experience preferred.
• Proficient in Microsoft Office, especially Excel.
• Strong communicator with excellent time management and organizational skills.

Responsibilities

• Manage and develop a team of Credit Analysts by providing onboarding and trainings to ensure excellent service.
• Monitor team interactions with customers to evaluate performance, track results and provide coaching for increased success.
• Collaborate with Collections and Sales teams to resolve customer account issues and evaluate orders stopped for credit review when needed.
• Perform in-depth financial analysis and communicate findings to support informed, high-impact business decisions.
• Oversee special projects within the Credit team.

Skills

Credit leadership

Excel

Communication skills

Time management

B2B experience

Education

Bachelor's degree in Finance or Accounting

Job description

Uline is seeking a Credit Supervisor at its Toronto Branch to lead a team of Credit Analysts and drive high-performance credit decisions across North America. The role emphasizes onboarding, coaching, and collaboration with Collections and Sales to resolve account issues.

Ideal candidates have a Finance/Accounting degree, a CCP asset, 3+ years in a leadership credit role, and strong Excel and communication skills to support strategic business decisions.