Credit - Credit Administrator

Flanagan Foodservice Inc.; Kitchener; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading food distribution company in Kitchener is seeking a Credit Administrator to manage Accounts Receivables effectively. Candidates must possess strong collections skills and excellent communication abilities. This role emphasizes building relationships with customers and internal teams while delivering exceptional service. Benefits include competitive pay, flexible benefits, and a supportive work culture.

Benefits

Competitive Compensation Package

Comprehensive Flexible Benefits

Profit Sharing Program

Paid Personal Days

Annual Health & Wellness Benefits

Family-Oriented Culture

Employee Recognition Programs

Qualifications

• Experience handling and resolving challenging situations.
• Strong organization and time-management skills.
• Ability to read credit reports.

Responsibilities

• Provide clerical and administrative support for cash application.
• Investigate and resolve discrepancies.
• Achieve Days Sales Outstanding and cash collection targets.

Skills

Strong collections skills

Good decision making skills

Excellent verbal and written communication

Critical thinking and analytical skills

MS Office applications proficiency

Job description

At Flanagan Foodservice, we're more than just the biggest family-owned food distributor in Canada; we're a dynamic hub of innovation, creativity, and a shared passion for delivering exceptional service.

For nearly 50 years, we've been on an exciting journey of growth and transformation. The foodservice landscape is thrilling and challenging, and as we reshape our business, we're on the hunt for imaginative minds, business strategists, and food lovers.

Position Summary:

The Credit Administrator is responsible for providing financial, administrative, and clerical services to ensure effective, efficient management of the Accounts Receivables (A/R) Asset. This position will support a strong commitment to cultivating and maintaining excellent partnerships with a diverse team of people, and will deliver service excellence to our customers while minimizing risk to Flanagan Foodservice.

What we offer you:

• Competitive Compensation Package
• Comprehensive Flexible Benefits
• Profit Sharing Program, Pension and RRSP plans
• Paid Personal Days and your Birthday!
• Annual Health & Wellness Benefits
• Family-Oriented Culture
• Employee Recognition Programs
  
  
  

Key Responsibilities:

• Provide clerical and administrative support for cash application, customer statements and account reconciliation.
• Investigate and resolve discrepancies and maintenance of customer account profiles.
• Effective cycle management of a designated Accounts Receivable portfolio.
• Achieve Days Sales Outstanding (DSO) and cash collection targets.
• Process accurate, and timely posting of customer payments.
• Develop and maintain strong relationships with internal and external customers.
• Effective credit adjudication to support minimizing losses while retaining customer loyalty.
  
  
  

Required Qualifications:

• Strong collections skills for B2B and consumer based-relationships.
• Good decision making skills, and understanding of negotiation methods to mitigate loss.
• Ability to read credit reports and make calculated decisions based on information available.
• Excellent verbal and written communication skills.
• Experience handling and resolving challenging situations.
• Strong critical thinking, analytical, and problem solving skills.
• Excellent organization and time-management skills to support multi-tasking.
• Previous experience working with MS Office applications, and ability to learn new systems.
• Strong team player and ability to thrive in a fast-paced environment.
• Flexible to provide support for
  
  
  

Unique Requirements:

• Ability to manage high-stress tasks with professionalism, and remain calm.
• Effective communication with Sales and Clients/Customers for the purpose of collecting amounts owing.
• Fast-paced environment, ability to multi-task and complete work with efficiency and accuracy.
  
  
  

Be Part of the Legacy!

All employees of Flanagan Foodservice must demonstrate adherence to all Health & Safety and Food Safety practices as well as all Company’s policies and procedures.

Flanagan Foodservice Inc. is an equal opportunity employer, and has an accommodation process in place to provide accommodations for applicants with disabilities. If you require a specific accommodation because of a disability or a medical need, please let us know by submitting your request to [e-mail] so that arrangements can be made for the appropriate accommodations.