Credit/Control Manager

The Mason Group Inc; Vancouver; Remote; CAD 80,000 - 100,000; Full time

Job summary

A rapidly growing tech-driven logistics company is seeking a Credit/Control Manager. This role involves overseeing customer credit processes, managing accounts receivable, and collaborating with various departments to improve credit and collections processes. The ideal candidate will have extensive experience in credit management, particularly in technology or SaaS environments, and possess strong analytical and communication skills.

Qualifications

• 5+ years of experience in credit, collections, or AR management.
• Strong understanding of credit practices in Canada and the U.S.

Responsibilities

• Oversee customer credit approval processes.
• Manage accounts receivable portfolio including collections.
• Prepare regular reporting on AR aging and credit exposure.

Skills

Credit Risk Assessment

Collections Management

Analytical Skills

Communication

Tools

Excel

NetSuite

Sage Intacct

Job description

Full Job Description

Credit/Control Manager

Employment Type: Permanent

Location: Remote

Job Description:

Our client is a rapidly growing tech-driven logistics company that’s redefining the last-mile delivery space across North America. This organization blends advanced technology with innovative logistics strategies to streamline delivery operations, optimize routes, and enhance the customer experience—particularly in the booming e-commerce sector. If you're excited about being part of a high-impact, high-growth tech company that's transforming an essential part of the supply chain, this might be a great match for you.

Responsibilities of the Credit/Control Manager include but are not limited to:

• Oversee customer credit approval processes for both Canadian and U.S.-based clients.
• Manage the accounts receivable portfolio, including collections, dispute resolution, and aging analysis.
• Evaluate credit risk exposure and establish appropriate credit limits and payment terms.
• Develop and enforce internal controls related to receivables, invoicing, and credit exposure.
• Partner closely with Sales, Operations, and Customer Success to ensure alignment on payment terms and issue resolution.
• Prepare regular reporting on AR aging, DSO, cash collection trends, and credit exposure.
• Recommend and implement continuous improvements to credit and collections processes.
• Assist with audit support and compliance requirements as needed.

Job Requirements:

• 5+ years of experience in credit, collections, or AR management, ideally in a technology or SaaS environment.
• Strong understanding of credit practices and customer behavior in both Canada and the U.S.
• Demonstrated ability to assess and manage credit risk and drive timely collections.
• Highly organized and analytical with strong attention to detail.
• Proficient in Excel and financial systems (e.g., NetSuite, Sage Intacct, or similar).
• Self-starter with the ability to work independently and take ownership of processes.
• Excellent communication and interpersonal skills.
• Bonus: Experience working in high-growth, fast-paced environments.