Credit Collections Analyst

Golden Windows Limited; Kitchener; On-site; CAD 50,000 - 65,000; Full time

Job summary

A leading company in the construction sector is seeking a Credit Collections Analyst in Kitchener. The candidate will be responsible for managing accounts receivable, initiating customer contact for payments, and resolving disputes. The ideal candidate will have a strong background in B2B collections and possess a CCP designation or relevant education. This full-time position offers competitive salary and benefits, with a focus on employee growth and satisfaction.

Benefits

Medical, dental, and vision care

RSP program

Profit sharing

Qualifications

• 2+ years in B2B collections experience required.
• CCP designation or related post-secondary education.
• Experience in construction credit advantageous.

Responsibilities

• Manage accounts receivable and collections activities.
• Resolve billing disputes and analyze accounts for credit holds.
• Initiate contact with customers for outstanding payments.

Skills

Collaboration

Negotiation

Customer Service

Attention to Detail

Time Management

Organizational Skills

Written Communication

Oral Communication

Education

CCP designation

Post-secondary education in business administration

Accounting or bookkeeping

Job description

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Credit Manager | I organize Credit Departments : Reduce DSO / bad debts & contribute to revenue growth. I formulate processes, policies & control…

Role Description

This is a full-time on-site role for a Credit Collections Analyst located in Kitchener, Ontario. The Credit Collections Analyst will manage accounts receivable, including collections, credit limit administration, and billing dispute identification and resolution.

Key Responsibilities :

• Initiate contact with customers to secure payment of outstanding invoices through calls, emails, and other timely and insightful methods.
• Research and resolve dispute issues in a timely manner.
• Identify issues attributing to account delinquency and escalate for management feedback and involvement as necessary.
• Analyze account balance and status to recommend credit holds due to non-payment.
• Analyze and monitor lien rights per the Construction Act.
• Document the outcome of all customer communications.
• Serve as the point of contact for inquiries, requests, and issues related to accounts receivable.
• Perform customer financial analysis to recommend and establish credit limits.
• Process progress reports and schedules of values of contracts.
• Identify opportunities for process improvements to increase efficiency.

Ideal Candidate Profile :

• 2 or more years of experience in B2B Collections.
• CCP designation or post-secondary education in business administration, accounting, or bookkeeping.
• Experience in construction credit.
• Strong collaboration and relationship-building skills, negotiation, customer service, attention to detail, process orientation, and strong oral and written communication skills.
• Proven time management and organizational skills.
• Positive outlook and the ability to work cooperatively with others.

What's in it for you?

• We are a Living Wage employer.
• Medical, dental, and vision care.
• RSP program.
• Profit sharing.

Enjoying steady growth, Golden Windows recognizes that a key element in the company's continued success is its highly skilled workforce and total commitment to customer satisfaction.

Our success is directly linked to our culture; what we believe, how we behave, and the outcomes we produce. Our core values of Caring, Integrity, Teamwork, and Work Ethic are the foundation that engages our hearts and minds and helps us execute our vision and mission every day.

We are an equal opportunity employer and value diversity at our company. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.

We encourage applicants to submit their resume and cover letter online (Adobe PDF or Microsoft Word) to [e-mail] .

We thank all applicants, and regret that we are able to contact only those who are invited for an interview. Only applications for specific job openings will be considered.

Visit our website : https : / / lnkd.in / gE_gwb2W

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Accounting / Auditing and Finance
• Construction

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