CREDIT CLERK

Hard Rock Hotels; Ottawa; On-site; CAD 35,000 - 55,000; Full time

Job summary

An exceptional venue in Canada's capital is seeking a dedicated individual to join its Credit Department. This role involves processing credit applications, safeguarding assets, and maintaining accurate customer records. With a vibrant atmosphere that blends contemporary style and rock 'n' roll flair, this position offers a unique opportunity to be part of a world-class entertainment and hospitality experience. If you're ready to embrace the ultimate rock star treatment and contribute to a dynamic team, this is the perfect opportunity for you.

Qualifications

• Minimum of 1 year of similar experience or equivalent combination of education/experience.
• Computer-related experience desired including AS400, CMS, and/or ACSC systems.

Responsibilities

• Process guests' applications for credit lines and ensure document completion.
• Safeguard Credit Department assets and maintain customer credit files.

Skills

Excellent oral and written communication skills

Good phone etiquette

Education

High School Diploma or equivalent

Tools

AS400

CMS

ACSC systems

Job description

Overview

As the latest jewel in the renowned Hard Rock crown, this exceptional venue is set to redefine entertainment and hospitality in Canada's capital city.

Boasting a prime location, Hard Rock Hotel & Casino Ottawa will be a stunning fusion of contemporary style and timeless rock 'n' roll flair. The moment you step inside, you'll be transported into a world of music, memorabilia and non-stop excitement.

Are you ready to experience the ultimate rock star treatment in the heart of Ottawa? Let the countdown begin!

Responsibilities

Under the direction of the Casino Credit Supervisor, the incumbent is responsible for processing guests' applications for credit lines and ensures proper completion of all related documents. Duties include, but are not limited to:

Essential Job Functions:

• Safeguards Credit Department assets.
• Enters data from credit applications and reports into computerized system.
• Files credit applications.
• Verifies bank information on credit applications.
• Maintains customer credit files with updated information as prompted by computerized system.
• Accepts and processes telephone applications.
• Handles customer correspondence discrepancies on credit applications.
• Enters appropriate credit information (i.e. restrictions) into computerized system.
• Reviews Central Credit Daily Report for affected in-house accounts.
• Makes credit reference inquiries.
• Performs other duties as assigned.

Qualifications

High School Diploma or equivalent required and a minimum of 1 year of similar experience or an equivalent combination of education and/or experience. Computer-related experience desired including AS400, CMS and/or ACSC systems. Must possess excellent oral and written communication skills along with good phone etiquette.

Physical Demands:

• Ability to stand and sit for extended periods of time.
• Ability to walk distances.
• The employee must frequently lift/push/pull and/or move up to 50 pounds.

Working Conditions:

• Duties and responsibilities are typically performed in a highly regulated and controlled environment, but there will be times where you will need to be on the Casino Floor to complete job functions as outlined or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise.

Closing

Hard Rock Ottawa values diversity and is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.

We thank all candidates for their interest; however, only those being considered for an interview will be contacted.