Credit Associate

Healthy Planet; Toronto; On-site; Full time

Job summary

Healthy Planet is looking for a Credit Associate who will support finance functions and vendor relations. This full-time position requires a detail-oriented person skilled in communication and collaboration, responsible for vendor credit management and process improvement within a welcoming team environment.

Benefits

Comprehensive medical benefits

Flexible spending account

Exclusive employee discounts

Internal growth opportunities

Career development opportunities

GoodLife Fitness corporate membership discounts

Qualifications

• 2-3 years of experience in credit management or vendor relations.
• Strong written and verbal communication skills.
• Proficient in Microsoft Excel (VLOOKUP, pivot tables).

Responsibilities

• Manage vendor credit memos and discrepancies.
• Communicate with vendors regarding billing adjustments.
• Maintain organized records of credit activities.

Skills

Communication

Detail-oriented

Problem-solving

Time management

Organization

Education

Associate’s or Bachelor’s degree in Accounting, Finance, or related field

Tools

Accounting software or ERP systems

Microsoft Excel

Job description

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Help us keep things running smoothly by managing vendor credits with accuracy, clarity, and a sharp eye for detail.

About The Role

As a Credit Associate at Healthy Planet, you will play a key role in supporting our finance and vendor relations functions. This full-time, in-office position is ideal for someone who thrives on precision, communication, and cross-functional collaboration. You’ll be responsible for managing vendor credit memos, ensuring timely resolution of discrepancies, and supporting internal teams with clear and efficient processes. If you're a detail-driven problem solver with a passion for keeping things organized and accurate, this could be your next career move.

Key Responsibilities

• Maintain clear, professional, and timely communication with vendors regarding credit memos, billing adjustments, and discrepancies.
• Follow up proactively with vendors to secure missing documentation or resolve delayed credits.

Credit Memo Management

• Review daily Credit Memo Requests submitted by stores, cross-referencing them with email communications to vendors.
• Ensure all credit requests have been sent to the appropriate vendors promptly.
• Receive, validate, and process incoming credit memos.
• Post credit memos accurately into the accounting system with correct coding and categorization.
• Monitor outstanding credits and ensure timely application.
• Investigate mismatches between vendor credit memos and internal documentation.
• Collaborate with Stores, Purchasing, Receiving, and Warehouse teams to resolve discrepancies and maintain consistency.

Reporting & Documentation

• Maintain organized records of credit activities and vendor correspondence.
• Generate and distribute regular reports on the status of credit memos, unresolved issues, and vendor performance.
• Support process improvement initiatives related to credit management.

Qualifications

• Education : Associate’s or Bachelor’s degree in Accounting, Finance, or a related field preferred but not required.
• Experience : 2–3 years of experience in credit management, accounts receivable, or vendor relations.

Skills & Abilities

• Strong written and verbal communication, with excellent email etiquette.
• Experience using accounting software or ERP systems.
• Proficiency in Microsoft Excel, including functions like VLOOKUP and pivot tables.
• Detail-oriented with a strong sense of organization and time management.
• Able to prioritize tasks and work efficiently in a fast-paced environment.

You’ll Thrive Here If You Are

• A critical thinker who enjoys solving problems and streamlining processes.
• Organized and self-motivated with a knack for keeping track of moving parts.
• Comfortable communicating across teams and departments.
• Passionate about accuracy and doing things the right way the first time.
• Looking to grow within a collaborative, wellness-focused environment.

What We Offer

• An amazing work environment where collaboration, creativity, and fun are at the heart of everything we do
• Comprehensive medical benefits and a flexible spending account for full-time permanent employees—because we care about your health and well-being
• Exclusive employee discounts on our products—treat yourself while you help others find what they love
• Exciting internal growth opportunities to help you develop your skills, advance your career, and grow within the company
• Career-focused continuing education and development opportunities
• A supportive and inclusive company culture that celebrates individuality, fosters teamwork, and values your contributions
• GoodLife Fitness corporate membership discounts

Life at Healthy Planet

At Healthy Planet, we believe that our biggest strength lies in fostering a work environment where our employees feel at home and can be their true selves. We operate as a family, supporting each other to thrive both personally and professionally. Our culture is built on mutual respect, collaboration, and a shared passion for making a positive impact on the world.

Discover more about what it’s like to be part of the Healthy Planet family by clicking the link below :

Learn More About Life At Healthy Planet

At Healthy Planet we provide a fair and equal employment opportunity for all team members and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Healthy Planet hires and promotes individuals solely on the basis of their qualifications for the position to be filled

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Finance and Sales

Wellness and Fitness Services

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