Credit Analyst

Reliance Home Comfort; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading home services provider in Toronto seeks a Credit Analyst to perform credit risk assessments and data analysis. Ideal candidates will have at least 5 years of experience in credit adjudication and strong analytical skills. The role offers competitive compensation and a commitment to an inclusive workplace.

Benefits

Competitive base pay

Benefits plan

Career advancement opportunities

Qualifications

• Minimum 5 years of experience in credit adjudication or data analysis.
• Proficient in computer systems including Microsoft Office.
• Strong analytical and problem-solving skills.

Responsibilities

• Perform credit risk assessments of dealer credit applications.
• Process commercial and residential credit applications.
• Conduct daily audits of residential rental HVAC contracts.
• Respond to case-related inquiries from sales personnel.

Skills

Data analysis

Effective time management

Attention to detail

Communication skills

Education

Post-secondary education in economics, business, finance or equivalent

Tools

Microsoft Office

Job description

Job Description

Posted Tuesday, June 24, 2025 at 4 : 00 a.m.

Find Your Limitless with Reliance

By joining Reliance as a Credit Analyst you’ll become an important Team Member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless opportunities for growth and we encourage it by rewarding our Team Members for their success in many ways. If you’re ready to find your limitless – join us!

What do we offer?

• The tools you need to succeed – including the tools for the job as well as training and development programs
• A successful and knowledgeable team to be part of and learn from
• Competitive base pay plus the ability to earn more tied to your success – the only limit is your potential
• A great benefits plan for you / your family
• Career paths so you can advance in the company
• Awarded Canada’s Most Admired Corporate Cultures with a proudly diverse and inclusive team

What will you do?

Perform a comprehensive credit risk assessment of dealer credit applications, obtaining supporting information as needed and communicating onboarding decisions in a professional manner

Process commercial and residential credit applications in accordance with established credit policies and procedures

Perform a daily audit of residential rental HVAC contracts, identifying contracts that do not meet credit guidelines

Create, action and close audit cases in CRM, within the parameters of credit risk guidelines

Conduct credit analysis by extracting and analyzing statistical data from credit applications

Respond to case related inquiries from sales and operations personnel in a timely manner, using CRM case entry parameters

Monitor and respond to credit inbox inquiries, following corporate credit policy and referring any recommendations outside of guidelines to the Credit Risk Manager

Participation in ad-hoc Credit Team projects and initiatives as needed

What do you bring?

Post-secondary education in a quantitative field – economics, business, finance or equivalent work experience

Minimum 5 years of experience in individual and commercial credit adjudication, risk assessment or similar role involving data analysis

Proficient working knowledge and experience with computer systems, including Microsoft Office (Outlook, Word, Excel)

Proven ability to analyze data and make decisions accordingly

Effective time management skills and the ability to meet deadlines

Strong attention to detail and problem-solving skills

Excellent verbal, written and interpersonal communication skills

Why Reliance?

As a leader in home services and energy efficient solutions for over 60 years, Reliance Home Comfort (Reliance) is committed to being the Destination of Choice by delivering exceptional experiences for customers seeking comfort and team members seeking a rewarding, inclusive workplace. With over 2 million customer relationships, Reliance is a trusted source and has become one of Canada’s largest providers of water heaters, furnaces, heat pumps, air conditioners, water purification, plumbing, protection plans, smart home, electrical, and EV chargers. Headquartered in Toronto, Reliance employs a workforce of over 2,700 Team Members across 28 branches in Canada and two locations in the United States. Reliance has been certified as a Great Place to Work in 2024 and has been recognized as one of Canada's Most Admired Corporate Cultures by Waterstone Human Capital, for eight consecutive years since 2016. Reliance remains focused on sustainability, workplace safety, diversity, inclusivity, and prudent governance.

Reliance Home Comfort is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds including minorities and those with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

For more information, please visit www.reliancehomecomfort.com.

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