Credit Administrator

Company Description

With over 115 years of experience, EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry. We provide quality and cutting-edge products that help support residential, commercial and infrastructure initiatives across Canada.

At EMCO Corporation, we are committed to providing sustainable solutions to our customers and communities in which we live and serve. Our talented and passionate team members are the key to our success. We empower our team members to act like owners and make a difference within our business through striving for innovation and providing excellence in customer service.

We offer a fun, fast-paced and dynamic workplace. We work as a team, share core values, and support each other’s growth and development. As our teammate, you will have the opportunity to continually develop your skills through ongoing training, have the opportunity to be innovative and try new things, and work alongside passionate colleagues with diverse backgrounds and experiences. We are a team of enthusiastic individuals who are dedicated to meeting and exceeding the needs of the customers we serve.

Job Description

Job Description

Salary Range - $45,000-50,000 plus Annual Profit Sharing

As a Credit Administrator, you will be responsible for credit application evaluation, approval, and administration of customer accounts. You will apply solid credit and collection knowledge and business concepts, to support and assist in the implementation of policies and procedures in all credit and collection activities of the organization. In addition, you will be responsible for the collection of funds while maintaining healthy profitable customer relationships all within an acceptable level of risk.

Additional duties will include:

Reporting to the Credit Manager, your duties will include, but are not limited to:

• Review new customer applications, determine credit risk, and open accounts
• Establish credit limits for both existing and new customers collaboratively with Profit Centre Managers and Credit Manager
• Inform Profit Centre Managers of significant credit challenges, such as delinquent accounts, unauthorized customer deductions etc.
• Partner with sales team to create plans for higher risk accounts
• Maintains and monitors account payments and document collection activity
• Contact customers regarding unpaid invoices, unauthorized deductions, reconciliation problems etc... with repeated follow-up as necessary to achieve resolution
• Investigate and resolve customer disputes; address short payments in a timely fashion that exceeds the customers’ expectations and benefits of the Profit Centre
• Submit documentation for delinquent accounts for third party collections, bad debt reserves and write-offs
• Maintain detailed notes in the computer system for each account
• When required, obtain proper documentation including personal guarantees and letters of credit/and or financial information
• Responds to inquiries from internal and external customers
• All other duties as required by the credit manager and the company’s day-to-day business operations
• Maintains compliance with policy
  
  

Qualifications

• College and/or University degree – preferably in a finance or business-related field of study
• Acquired or working towards the Certified Credit Professional designation
• A minimum of 3 years credit or finance experience
• Proficient in the use of the Microsoft Office
• Possess excellent interpersonal skills and sound business judgment
• Strong analytical skills with the ability to reconcile accounts
• Able to handle multiple open files and prioritize work
• Thorough understanding and interpretation of credit bureau reporting
• Ability to learn and operate the applicable software system used to process orders
  
  

Preferred Skills:

• Previous experience with or knowledge of plumbing and building products sold at the Profit Centre
• Knowledge of the construction industry
  
  

Additional Information

Why Join Our Team?

EMCO Corporation is one of Canada’s largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We have endless opportunities for you to grow and develop in your career and a culture that prides itself in supporting you every step of the way!

In addition, we will offer you:

• Great mentors and on-the-job training
• Growth potential with competitive salary, benefits, and profit sharing
• A career with a solid, stable company with strong core values
• Participation in our pension plan with employer contributions
• Work-life balance and flex time
  
  

EMCO is an equal opportunity employer and is committed to maintaining a discrimination, harassment, and barrier free workplace where all employees can contribute to their fullest potential. EMCO is committed to diversity, equity, and inclusion in our workplaces. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, colour, creed, place of origin, sex, sexual orientation, gender, gender identity, gender expression, religion, family or parental status, or any other characteristic protected by the law. We welcome applications from all minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups, neurodiversity, and others who may contribute to the further diversification of ideas.