Creative Studio Delivery Lead

WestJet Group; Calgary; Hybrid; CAD 110,000 - 160,000; Full time

Job summary

WestJet Group is seeking a Program Manager, Creative Studio to lead end-to-end delivery of integrated campaigns across WestJet, Sunwing, WestJet Vacations and SellOffVacations. You’ll partner with creative directors, writers, designers and production teams to ensure on-time delivery, quality work, and alignment with business goals.

You’ll manage timelines, budgets and approvals in a fast-paced agency-like Studio environment, with a focus on clarity, accountability and continuous improvement.

Qualifications

• 7+ years of relevant experience delivering creative, advertising, brand or integrated marketing work.
• Experience taking complex, multi-channel campaigns from brief through creative development, production and final delivery.
• Strong understanding of creative workflows, campaign development and channel requirements.
• Proven ability to manage multiple projects, stakeholders, timelines and budgets simultaneously.
• Excellent written and verbal communication skills with the ability to lead meetings and influence without direct authority.
• Strong relationship-management skills with creative teams, marketers, senior leaders and external partners.
• Balance creative ambition with business needs, timing, cost and risk.
• Experience working with project-management platforms; Monday.com is a strong asset.
• Familiarity with Adobe Creative Cloud assets workflows is considered an asset.
• Proficiency in PowerPoint, Excel and Word.
• Experience across multiple brands or matrixed organizations is an asset.

Responsibilities

• Own the end-to-end delivery of multiple concurrent creative and marketing initiatives.
• Lead multidisciplinary project teams with clarity and confidence.
• Translate briefs and business requirements into clear scopes, deliverables and milestones.
• Partner with creative directors, writers, designers and Studio specialists for clarity and resources.
• Serve as a trusted day-to-day partner for Brand, Marketing, Loyalty, Digital, Social, Communications and other teams.
• Lead kickoffs, status meetings, reviews and production checkpoints with documented decisions.
• Establish and manage realistic timelines accounting for development, review, production and delivery.
• Build relationships with internal partners and manage scope, roles, timing, feedback and approvals.
• Coordinate development and delivery of integrated assets across channels (broadcast, video, digital, social, web, print, etc.).
• Coordinate asset matrices, localization, versioning and final delivery for proper formats.

Tools

Monday.com

PowerPoint

Excel

Word

Adobe Creative Cloud

Job description

WestJet Group is seeking a Program Manager, Creative Studio to lead end-to-end delivery of integrated campaigns across WestJet, Sunwing, WestJet Vacations and SellOffVacations. You’ll partner with creative directors, writers, designers and production teams to ensure on-time delivery, quality work, and alignment with business goals.

You’ll manage timelines, budgets and approvals in a fast-paced agency-like Studio environment, with a focus on clarity, accountability and continuous improvement.