Creative Services, Multimedia* Supervisor

Cse Cst; Ottawa; Hybrid; CAD 107,000 - 126,000; Full time

Job summary

A Canadian security agency in Ottawa seeks a multimedia leader to manage and promote high-quality video and photography projects. This role involves leading a team, shaping strategic goals, and ensuring project success. Candidates should have a relevant degree and experience in multimedia production. Benefits include a competitive salary and flexible work arrangements.

Benefits

Health benefits

Pension plans

Flexible work arrangements

Qualifications

• Recent experience using multimedia tools to create high-quality projects.
• Experience providing recommendations on project resources.
• Experience coaching team members and managing daily operations.

Responsibilities

• Lead and inspire the multimedia team to meet service standards.
• Manage multimedia projects, overseeing timelines and deliverables.
• Innovate and keep the team informed on industry tools.

Skills

Multimedia tools

Leadership

Collaboration

Strategy development

Education

University degree in related field

Tools

Video editing software

Photography equipment

Job description

$107,061 to $125,949

Closing Date:

2025-10-07

Classification:

UNI-09

Reference number: RF-14291

Multimedia refers to video, audio or photography products and projects

About CSE

The Communications Security Establishment (CSE) is Canada’s agency responsible for foreign signals intelligence, cyber operations and cyber security. Learn more about our mission .

Are you a collaborative leader with a passion for multimedia and visual communications? We’re looking for a creative and strategic professional to join our team and bring our multimedia projects to new heights. In this role, you’ll:

• Lead and inspire a talented team by setting clear goals and encouraging quality and productivity while maintaining service standards.
• Shape the strategic direction of our team by defining and developing short and long-term goals and objectives in collaboration with management.
• Manage high-priority multimedia projects, overseeing timelines, deliverables, and approvals to ensure successful outcomes.
• Innovate by keeping your team informed on the latest industry tools and technologies and implementing a strategic vision.
• Advise and recommend best practices, resources, and policy requirements related to visual communications, presenting to senior management and clients.
• Foster collaboration with internal clients, colleagues and partners, ensuring seamless production and approval processes.
• Ensure compliance with relevant policies and legislation, keeping senior management informed of any changes that may impact our work.

Join our team committed to excellence in multimedia production and visual communications. Your leadership and expertise will help shape the future of our team and enhance CSE’s visual communications activities.

To find out more about our salary scale, vacation allowances and benefits (health, dental and pension plans, etc.) visit the Compensation page on our website.

Area of selection

Open to Canadian citizens.

Location

Ottawa, Ontario. CSE has two accessible facilities . Flexible work arrangements, including telework for a portion of the work week, may be possible.

Conditions of employment

A valid Enhanced Top Secret (ETS) security clearance is a condition of employment that must be met before an offer can be made.

In order to be considered, your cover letter must clearly explain how you meet the following education and experience requirements.

Education

You must have either one of the following:

• A university degree in a field related to the position, such as Communications, Journalism, Public Relations, Marketing Fine Arts, Computer Science, Multimedia, Animation, Graphic Design or Visual Communications, or
• A diploma in a field related to the position (as above) along with relevant experience in the field of communications.

Note: The educational program must be recognized in Canada, and you must be able to provide proof of education credentials.

• Recent* experience using multimedia tools and software to create a variety of high-quality multimedia projects, with a focus on video and photography projects, tailored to client needs.
• Recent* experience providing advice and recommendations to management on projects and team resources (i.e. tools, equipment, staff, etc.) to be successful.
• Experience coaching and mentoring team members, and/or leading working groups or project teams, including managing workload and daily operations and, assigning requests as well as monitoring and reporting on team performance.
• Experience managing multimedia projects, with a focus on video and photography, from concept planning to final delivery, including setting objectives, researching ideas, developing proposals, and overseeing all aspects of the project.

*Note: For the purposes of this hiring process, “recent” is defined as experience having normally been acquired within the last two (2) years.

The following technical, behavioural and leadership competencies will be assessed at a later date. You do not need to include information about them in your application.

• Information Gathering and Analysis
• Multimedia
• Knowledge of Communications Principles and Practices
• Cognitive thinking skills
• Interactive communication
• Service
• Achieving results
• Lead and motivate

Assets

Assets are “nice-to-have” expertise and skills we’re interested in. They may be used to identify which team you could best complement, or they may be invoked as a volume management strategy.

Please demonstrate on your application if you meet or possess the asset experience listed below.

• Experience creating multimedia products in accordance with Government of Canada policies, regulations, and guidelines including the Federal Identity Program, Official Languages Act and Accessibility guidelines.

The following asset technical competencies will be assessed at a later date. You do not need to include information about them in your application.

• Knowledge of Broadcasting Principles and Techniques
• Knowledge of Photography Principles and Techniques

How to apply

You may submit your candidacy online by selecting “Apply” at the top or bottom of this page.

If you cannot apply online or have a disability preventing you from applying online, please inform us by email at [e-mail] prior to the closing date of this hiring process.

We ask you to not discuss your application with others (including on social media) besides your partner, or close family members - who should also be reminded about the need to be discreet.

Assessments of candidates are conducted in the official language of their choice.

To address CSE’s current representation gaps, priority may be given to persons who self-declare as belonging to one, or more, designated employment equity groups: women; Indigenous peoples, including First Nations who are status, or registered and non-status, or non-registered, Inuit and Métis; persons with disabilities, including people with a mental health condition and neurodivergent people; and persons from racial or ethnic groups.

Please note the Employment Equity Act, which is under review, uses the terminology Aboriginal peoples and visible minorities.

CSE offers an assessment process that will accommodate any reasonable measures you require to be assessed in a fair and equitable manner. Those measures are available to all candidates during our processes. Information you provide will be addressed confidentially.

All communications with CSE relating to this process, including email messages and telephone conversations, may be used in the assessment of qualifications.

The intent of this process is to fill vacant positions at CSE. The process may also be used to establish a pool of qualified candidates which could be used to staff similar or identical positions with various tenures.

Due to the nature of CSE’s mandate certain roles may expose employees to content that is difficult to process. Mental health is a priority at CSE and if any personnel feel they require assistance to preserve their mental wellbeing, they have access to services, tools and other resources to help them in both their personal and professional lives.

Please note that in an effort to maintain balance between employee development and business needs, candidates who are hired at CSE must remain in their substantive position for a minimum of twelve (12) months subject to operational requirements.

We thank you for your interest in CSE. However, only those selected for further consideration will be contacted.