Creative Ops Lead

Superside; Toronto; Remote; CAD 90,000 - 120,000; Full time

Job summary

Join Superside as a Creative Lead, where you will leverage your deep expertise in Figma to revolutionize our creative processes. This fully remote role focuses on optimizing workflows and delivering top-notch creative solutions for clients like Meta and Shopify. Collaborate with a diverse team to create efficient systems empowering over 300 global creatives.

Qualifications

• Advanced mastery of Figma including component structures and automation.
• Strong knowledge of Canva and Adobe Suite.
• Experience improving creative team efficiency.

Responsibilities

• Build high-quality Figma toolkits and scalable templates for customers.
• Lead creative system onboarding for new customer accounts.
• Identify and solve inefficiencies in creative workflows.

Skills

Figma

Automation tools

Creative problem-solving

Tools

Canva

Adobe Suite

Job description

Superside is looking for a hands-on Creative Lead with deep Figma expertise to take our creative systems, toolkits and templates to the next level.

This role is part of our Delivery & Operations team and focuses on setting up new accounts for success, accelerating delivery timelines and lifting quality without compromise. You will own the creation of scalable creative toolkits in Figma (and ideally Canva and Adobe suite), and be the go-to person for systemizing design processes that unlock creativity and efficiency for our 300+ global creatives.

If you’re someone who knows Figma better than most, thrives on solving problems through automation and design systems, and has a passion for empowering others through tools, templates, and training - this role is for you.

What You'll Do:

• Build high-quality Figma toolkits and scalable templates for new and existing customers, ensuring speed, consistency and quality
• Lead creative system onboarding for new customer accounts (e.g., Meta, Shopify), helping their design needs become Superside-ready
• Identify and solve inefficiencies in creative workflows using plug-ins, automation tools, or manual process optimization
• Convert Figma systems into Canva and Adobe templates where needed, ensuring format fidelity and usability across platforms
• Audit and improve existing design systems and asset libraries (e.g., Digital Ads, Social, Email) for wider adoption and better UX
• Collaborate closely with Project Managers, Creative Directors, and cross-functional teams to translate pain points into creative system solutions
• Support the roll-out and training of new toolkits and templates across global creative teams
• Stay ahead of the curve on automation tools, Figma plug-ins, AI integrations, and system trends that can uplift creative operations

What You'll Need to Succeed:

• Advanced mastery of Figma - component structures, variants, tokens, auto layout, libraries, and plug-ins
• Strong working knowledge of Canva and Adobe Suite (Photoshop, Illustrator, InDesign)
• Proven track record of improving creative team efficiency without sacrificing quality
• Experience implementing or using plug-ins, scripts or automation tools to reduce manual work and increase speed
• Strong system-thinking and ability to translate complex workflows into clear, scalable creative solutions
• Experience building or contributing to design systems, toolkits or creative onboarding packs for marketing or internal teams
• Comfort presenting and explaining toolkits to both creative and non-creative stakeholders
• Passion for operational excellence and making creative teams faster, better, and more consistent

Bonus:

• Familiarity with Creative automation tools like Storyteq, Bannerflow, Celtra and/or AI tools like ChatGPT, MidJourney
• Experience in stakeholder collaboration or solutioning across sales, marketing, or customer onboarding teams

Why Join us?

Superside's vision is to create equal opportunities globally by accelerating the world’s transition to online work. With that in mind, we're building a fully remote company that attracts people where they are.

Remote-first. Customer-led.

Remote isn’t just a perk; it’s how we deliver better for customers. We are fully committing to our customers by hiring top talent and collaborating seamlessly across time zones.

Global team, local impact.

Join a community of 60+ nationalities working across time zones, cultures, and disciplines, all aligned on doing great work for great brands.

High performance, low ego.

Work in a fast-paced, high-trust environment where feedback is direct, growth is constant, and kindness leads collaboration.

Impact meets opportunity.

We’re in the sweet spot — big enough to be stable, small enough for you to shape what’s next. Your ideas will matter here.

Grow fast. Lead well.

You’ll gain mentorship, take on real responsibility, and grow your career while helping us disrupt a global industry.

About Superside

Superside is the leading AI-powered creative company that quickly and cost-effectively enhances in-house functions. We help over 500 ambitious brands get great creative concepts done at scale.Built to be an extension

of in-house teams, we unbottleneck marketing and creative teams so they can move faster and drive more reliable creative performance.

Superside is a fully remote company with over 700 team members working across 60+ countries and 13 timezones.

Learn more atsuperside.com

Diversity, Equity and Inclusion

We’re an equal-opportunity company. All applicants will be considered regardless of ethnicity, appearance, religion, gender identity, sexual orientation, national origin, veteran or disability status.