Creative Director — Internal Studio Lead (Challenger Bank)

Luna; Toronto; Hybrid; CAD 140,000 - 190,000; Full time

Benefits offered by this job

Competitive discretionary bonus

RRSP match program

Medical, dental, vision, life, and dis

Employee Share Purchase Plan

Maternity/Parental top-up

Generous vacation policy

Professional development

Career Development program

Top FinTech banking experience

Job summary

EQ Bank is seeking a Creative Director / Head of Internal Agency to set the creative standard across product marketing, owned channels, social, and editorial. You will lead the studio's people, ideas, and operating rhythm to transform business priorities into high-impact work that is distinctive, useful, and on-brand.

You will manage a team of creatives, freelancers and partners, shaping workflows, briefs and approvals to move fast in a challenger-brand environment.

Qualifications

• University degree or college diploma in design, advertising, communications, marketing, media, journalism or related field.

Responsibilities

• Set the creative vision, taste level and quality bar for EQ Bank’s Internal Agency & Media Studio, ensuring the work feels distinctive and modern.
• Lead concept development, art direction, copy direction and design direction across product marketing, owned channels, social, editorial, presentations, partner materials and internal brand moments.
• Turn business, product and brand priorities into sharp briefs, creative territories, messaging systems, and content ideas.
• Review, direct and approve major internal studio work and provide clear creative input on agency-led work.
• Build EQ Bank’s owned media and editorial engine with an always-on voice.
• Create and evolve reusable creative systems and product storytelling assets.
• Build the studio operating model with clear intake, prioritization, briefs, reviews, and asset management.
• Determine internal vs external work and manage freelancers or vendors.
• Partner with Brand Strategy & Governance to ensure work is on-brand and accessible.
• Collaborate with external agencies to extend campaigns into owned and internal channels.
• Support product launches and internal initiatives with creative assets across teams.
• Present work to senior stakeholders and defend recommendations while maintaining collaboration.

Skills

Creative leadership

Brand identity

Design systems

Copy direction

Art direction

Editorial

Presentation design

Stakeholder management

Product marketing

Team leadership

Education

University degree or college diploma in design/advertising/communications/marketing

Job description

EQ Bank is seeking a Creative Director / Head of Internal Agency to set the creative standard across product marketing, owned channels, social, and editorial. You will lead the studio's people, ideas, and operating rhythm to transform business priorities into high-impact work that is distinctive, useful, and on-brand.

You will manage a team of creatives, freelancers and partners, shaping workflows, briefs and approvals to move fast in a challenger-brand environment.