Creative Content Specialist

EmergencyMD; Area A (Mill Bay / Malahat); On-site; CAD 60,000 - 65,000; Full time

Job summary

A popular outdoor experience destination in British Columbia seeks a Creative Content Specialist to enhance their storytelling through photography, videography, and design. The ideal candidate will possess strong digital marketing and content creation skills. This position offers a competitive salary, with a focus on engaging with guests and elevating the brand's presence. Must submit a portfolio with application.

Qualifications

• 2–3 years of experience in content creation, digital marketing, or design.
• Strong photography, videography, and editing skills.
• Portfolio submission is required for application consideration.

Responsibilities

• Plan, capture, and edit digital-first content aligned with brand guidelines.
• Manage day-to-day posting and engagement across social platforms.
• Track performance metrics and provide monthly reporting.

Skills

Content creation

Photography

Videography

Editing

Digital marketing

Tools

Adobe Creative Suite

Canva

Job description

Overview

This position offers a competitive base salary in the range of $60,000–$65,000 plus benefits.

If you are excited about being part of the team at a unique outdoor experience, then keep reading! Malahat SkyWalk is an exciting tourist attraction on Southern Vancouver Island. The experience includes a Welcome Centre, a 600-metre accessible treetop walk through a beautiful coastal forest leading to a 10-storey architecturally stunning Spiral Tower offering unparalleled views of southern Vancouver Island. Perfect for all ages and abilities, the SkyWalk experience provides a stunning new perspective of beautiful southern Vancouver Island and is truly a must-do activity in British Columbia. Our team is passionate about connecting with guests, sharing the beauty of our destination, and creating memorable moments through storytelling and exceptional service. Join the team at Malahat SkyWalk, where breathtaking views meet exceptional guest experiences!

Position Overview

The Creative Content Specialist will bring the Malahat SkyWalk (MSW) experience to life through storytelling, photography, videography, and design. Reporting to the Marketing & Brand Manager, this role focuses on producing high-quality, digital-first content that drives awareness, engagement, and visitation. The Specialist will also support internal creative needs through signage, event posters, banners, and other collateral. The ideal candidate has strong creative skills, an eye for design, and proven experience in digital and social platforms.

Ready to tell the story of one of Vancouver Island\'s most iconic destinations? If you are interested, please submit your resume and portfolio for consideration.

Duties and Responsibilities

• Plan, capture, and edit digital-first content (photo, video, graphics, copy) aligned with MSW brand guidelines.


• Capture on-site experiences, events, and seasonal activations for digital and PR use.


• Manage day-to-day posting and engagement across social platforms.


• Curate and amplify user-generated content (UGC); manage community interactions.


• Monitor competitors, spot trends, and proactively adopt new content formats.


• Support marketing campaigns with creative digital assets and event coverage.


• Design and produce internal graphics such as signage, event posters, banners, and other print/digital collateral.


• Track performance metrics and provide monthly reporting with insights.


• Other duties as assigned

Required Experience, Abilities and Qualifications

To excel in this role, you should demonstrate:

• 2–3 years of experience in content creation, digital marketing, or design.


• Strong photography, videography, and editing skills.


• Proficiency with Adobe Creative Suite, Canva, or similar tools.


• Knowledge of typography, composition, colour, and layout.


• Solid understanding of social platforms, algorithms, and emerging trends.


• Portfolio submission is required; applications without a portfolio will not be reviewed.

Key Attributes

• Creative eye with strong attention to detail.


• Proactive, adaptable, and resourceful in fast-moving environments.


• Passionate about digital storytelling, tourism, and community engagement.


• Collaborative team player who thrives in cross-functional projects.

Asset Qualifications

The following qualifications are not mandatory; however, they are preferred and will be considered assets:

• Experience in destination marketing, tourism, or large-format content is an asset.

Work Conditions

• On-site work at Malahat SkyWalk with possibility of hybrid flexibility.


• Work week may include weekends as needed for events or coverage.


• This position requires flexibility to accommodate the needs of the business, including evenings, weekends, holidays, and on-call shifts.

Malahat SkyWalk is an equal opportunity employer that values diversity and inclusion in the workplace and is committed to providing a workplace free of harassment and discrimination. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other status protected by law.

We thank all of those who apply. Only those selected for further consideration will be contacted.

Malahat SkyWalk gratefully acknowledges that we live, work and play on the traditional and ancestral territory of the Malahat Nation, part of the Coast Salish Peoples.

Pay Range: $60,000 – $65,000 annually

Position Type: Full Time

Position Status: Regular