Crane Service Technician – Journeyman Electrician

REEL; Stoney Creek; On-site; CAD 60,000 - 90,000; Full time

Job summary

REEL in Stoney Creek, ON is seeking a Certified Crane Service Technician to join our field team, servicing lifting equipment across Ontario.

Reporting to the Service Manager, you will perform inspections, diagnose faults, conduct maintenance, and provide guidance on crane operation and safety.

You’ll maintain records, generate reports, and build strong relationships with clients while delivering timely, professional service.

Responsibilities

• Perform inspections of overhead crane lifting equipment in accordance with current standards.
• Diagnose faults, identify root causes, and perform the necessary repairs for issues of varying complexity.
• Analyze equipment failures and recommend appropriate corrective actions.
• Perform preventive maintenance on equipment.
• Modify equipment according to work requirements.
• Perform any other tasks requested by the supervisor.
• Maintain excellent business relationships with clients and address inquiries, concerns, and complaints promptly and professionally.
• Provide timely and courteous service to maintain positive client relationships and customer satisfaction.
• Provide guidance and training to clients on proper crane operation, safety protocols, and maintenance practices.
• Maintain accurate records of service activities, including repairs, inspections, and maintenance.
• Generate detailed reports outlining work performed, parts used, and recommendations for future maintenance or upgrades.

Job description

With offices in Stoney Creek (ON), Boisbriand (QC) and Saguenay (QC) and Edmonton (AB), we are currently looking for a Certified Crane Service Technician to join our Stoney Creek team, serving a varied clientele throughout Ontario.

Reporting to the Service Manager, the Service Technician performs the maintenance and repair work required to ensure the proper functioning of lifting equipment at our customers’ sites throughout Ontario. In this role, you will interact with skilled tradespeople, operators, supervisors, equipment suppliers, and customers.

What you’ll do:

• Perform inspections of overhead crane lifting equipment in accordance with current standards.
• Diagnose faults, identify root causes, and perform the necessary repairs for issues of varying complexity.
• Analyze equipment failures and recommend appropriate corrective actions.
• Perform preventive maintenance on equipment.
• Modify equipment according to work requirements.
• Perform any other tasks requested by the supervisor.
• Maintain excellent business relationships with clients and address inquiries, concerns, and complaints promptly and professionally.
• Provide timely and courteous service to maintain positive client relationships and customer satisfaction.
• Provide guidance and training to clients on proper crane operation, safety protocols, and maintenance practices.
• Maintain accurate records of service activities, including repairs, inspections, and maintenance.
• Generate detailed reports outlining work performed, parts used, and recommendations for future maintenance or upgrades.