Crane Service Technician

Canadian Crane & Hoist Mfg. Ltd.; Ontario; On-site; Full time

Job summary

A leading company in crane manufacturing is seeking a Crane Service Technician in Ontario. The role includes installation, repair, and maintenance of overhead cranes, ensuring compliance with safety standards. Ideal candidates will have strong technical skills, a proactive attitude, and a commitment to customer satisfaction.

Benefits

Dental care

Vision care

Extended health care

Life insurance

On-site parking

Fully serviced work vehicle

Smartphone

Qualifications

• Minimum 4 years troubleshooting experience with overhead cranes.
• Experience conducting inspections and preventative maintenance.
• Fluent in English, with excellent customer service skills.

Responsibilities

• Perform inspections as per OHSA and CSA standards.
• Troubleshoot and inspect electrical and mechanical equipment.
• Communicate findings and ensure customer satisfaction.

Skills

Analytical skills

Problem-solving skills

Communication skills

Customer service skills

Adaptability

Education

Completion of secondary school and training courses (electrical & mechanical)

Job description

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Crane Service Technician – Job Description

Important Requirement and Characteristics

Our Primary Objective is to provide high quality products and services relating to overhead cranes, and to achieve complete customer satisfaction, while maintaining maximum competitiveness and profitability.

As a Technician for Canadian Crane, you will provide services such as installations, repairs and preventative maintenance including inspections of overhead cranes, hoists, and other material handling equipment.

Some of the important requirements and characteristics of this position are (but are not limited to) :

oThe ability to get the job done, by being a “doer”

oAble to perform under pressure, and meet high expectations in a demanding and fast paced environment

oAble to motivate and coordinate Canadian Crane team to collectively achieve Canadian Crane’s Primary Objective

oStrong analytical and problem-solving skills (the ability to transform challenges into opportunity)

oHigh level of efficiency and organization

oExcellent communication skills, including the ability to clearly and concisely express any idea, thought, concept etc. verbally or in writing with colleagues, suppliers, customers and others

oPositive and highly motivated attitude with an excellent memory

oThe ability to focus on individual tasks and responsibilities, while working with other team members to achieve our Primary Objective

oThe ability to adapt to changes and continually make self-improvements that will result in strengthening our company’s position in the marketplace

oTroubleshoot all overhead crane components and communicate detailed findings, corrective action and solutions by documenting on supporting work orders.

oLiaison between other Technicians, Support personnel, Management and / or Customers as required

oEnsure customers are pleased with Canadian Crane’s service department personnel, performance, etc.

Specific Job Responsibilities

Responsibilities include (but are not limited to) execution of the following areas, with the regular and direct input of management :

INSPECTIONS

oPeriodic inspections per OHSA (Occupational Health & Safety Association), CSA B167 & (Crane Manufactures Association of America Inc.) CMAA Standards as formatted by Canadian Crane

oPhotographic images of any issues, problems or wear and tear

oDescriptive reporting / documentation of any issues, problems or wear and tear

ELECTRICAL

oTroubleshoot and inspect equipment to detect any malfunctions

oRead and interpret wiring diagrams, drawings and specifications

oTest and measure voltage, loads, ground faults integrity of circuits

oExperience with high voltage and energized equipment

oElectronic and conventional electrical devices

oTroubleshoot and isolate faults

oAbility to understand VFD’s and conventional electrical devices and trouble shoot

oMath / numeracy

MECHANICAL

o Identify worn crane components

o Effectively and efficiently replace sheaves, bearings, brakes, wheels, wire rope, rope guides, etc.

o Troubleshoot motors and motor readings / fault codes

o Conduct preventative maintenance programs

o Read and understand technical manuals and instructions

POLICY DEVELOPMENT & TRAINING

oRegularly review established policies for improvements, and communicate any ideas for improvements to management for review and action

oTrain new staff in Service Department to understand Canadian Crane policies, procedures, site visits, etc.

PRODUCT KNOWLEDGE

oThorough knowledge of our product range, capabilities, personnel, resources etc.

oThorough knowledge of marketplace, customers, competitors, suppliers

o The ability to read drawings to identify crane and building components

LIABILITY

oEnsure any risk / liability or exposure to Canadian Crane is identified, communicated and appropriately managed, including :

oTechnicians communicate their findings immediately to Service Department, for review and further action, including updating management

oUnderstanding the nature of the issue, and possible solution(s)

oPresenting the information to management, with a suggested action plan(s), to eliminate the liability, or if not within the mandate of Canadian Crane and its service department, to communicate the issue to the customer and / or his representatives to ensure Canadian Crane not responsible in anyway

WARRANTY CLAIMS

oReport any warranty claims to Management, service team members

Selection Criteria

oCompletion of secondary school and training courses (electrical & mechanical) or a vocational program is required, or a combination of education and relevant work experience will be considered

oA minimum of 4 years troubleshooting to detect faults and malfunctions and repairing overhead cranes and components

oExperience conducting inspections and performing preventative maintenance on both mechanical and electrical components for overhead cranes

oFluent in English, both written and spoken

oMust possess excellent customer service skills

oDriver’s License or ability to obtain one once in Canada

oThe ability to work at heights, indoors, outdoors in all weather conditions

oThe ability to report to the main office in Barrie and travel within Ontario including overnight travel with limited notice

oThe ability to work overtime, occasionally on weekends and on a rotational on-call

Terms of Employment

oPermanent Full-time Position

oSalary Range $35.00 - $39.00 / hr and annual performance-based bonuses between 2-5% may be available

oOvertime pay

oBenefits include dental care, vision care, extended health care, life insurance, and on-site parking

oFully serviced work vehicle and smart phone

oLanguage of work : English

oLocations of work are generally within the Greater Toronto Area but travel may be required within Southern and Central Ontario Regions

Please visit the below link for more details

https : / / www.monster.ca / job-openings / 778892b3-80df-4c37-a7d1-6766c1b7ed59

Please submit your resume with salary expectations to [e-mail] or via mail to

Canadian Crane

60 Saunders Rd

Attention : Human Resources

We are an equal opportunity employer committed to the inclusion and accommodation of all individuals. If you have an accommodation need during the recruitment & selection process, we encourage you to connect with us to let us know how we can enhance your experience.

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Management and Manufacturing

Machinery Manufacturing

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