CPIC Operator - Clerk

Burnaby; Burnaby; On-site; CAD 45,000 - 60,000; Full time

Job summary

The City of Burnaby is seeking a dedicated individual for CPIC terminal operational and clerical work. This role involves accurately entering and managing essential information, ensuring integrity in police records while interacting effectively with various agencies. The ideal candidate will have strong clerical skills and experience, demonstrating a commitment to public service in a dynamic environment.

Qualifications

• Experience in clerical typing, preferably in police department settings.
• Sound knowledge of business English, spelling, and arithmetic.
• Ability to memorize applicable system codes and procedures.

Responsibilities

• Operates computer terminals for providing and receiving information.
• Verifies and updates warrant and court records.
• Contacts agencies for additional information regarding procedures.

Skills

Knowledge of CPIC procedures

Clerical skills

Ability to maintain effective working relationships

Education

Completion of Grade 12

CPIC terminal operator's courses

Job description

The goal of the City of Burnaby and its employees is to consistently deliver first class service and services to our community. With this in mind, we hire people who share the same passion, those with the drive and determination to grow with and contribute to our already exceptional team. People like you!

This is CPIC terminal operational and clerical work relative to the provision and receipt of information to and from Canadian Police Information Centers. The incumbent operates a variety of computer terminals, codes and types information and requests; receives, decodes and relays incoming information and data to appropriate recipients; enters, modifies, removes or confirms warrant and court records; verifies information entered by other staff and/or provided by other agencies; updates and revises entries; conducts monthly review of data validation and purge lists. Assigns specified OSR codes for warrants and diary dates in accordance with prescribed rules. Prepares, maintains, updates and revises a variety of files, forms, documents and records; amends and updates CPIC manuals. Contacts various agencies, such as other detachments and Motor Vehicle Branches, for additional information; accesses external computer systems to obtain information; provides information regarding CPIC standards and procedures to detachment members, as required. May provide CPIC orientation to other civilian staff. Performs related work as required.

Qualifications include completion of Grade 12 including or supplemented by word processing, commercial, PRIME and CPIC terminal operator's courses. Some clerical-typing experience preferably in the Police Department; or an equivalent combination of training and experience. Sound knowledge of the methods, practices and procedures used in operating CPIC, other computer terminal equipment and the PRIME system; rules, regulations and policies governing the work performed; clerical and record keeping methods and procedures and of business English, spelling and arithmetic. Ability to memorize applicable system codes and procedures; perform computer terminal operational and clerical work under general supervision; maintain effective working relationships with internal and external contacts such as court officials, other police detachments, etc. Skill in the operation of equipment used in work. The incumbent will be required to obtain and maintain an RCMP Enhanced Security Clearance.

Special Notes: Subject to the Letter of Understanding dated February 9, 2015; otherwise Normal for CUPE 23 Inside Division Collective Agreement

This competition has been extended and will remain open until filled. New applications are welcome!

The City of Burnaby acknowledges that we are on the ancestral and unceded homelands of the hən̓q̓əmin̓əm̓ and Sḵwx̱wú7mesh Sníchim speaking peoples, and we are grateful to be on this territory as we dedicate ourselves to creating an inclusive and diverse workforce that reflects our vibrant community and welcomes applicants of all backgrounds, genders, ages, ethnicities, abilities, sexual orientations, and life experiences.

Copies of relevant professional certificates, degrees, or tickets will be required at the time of the interview.

Please contact People and Cultureat 604-294-7303if you do not receive a confirmation email within onehour of submitting your application online.

We thank all applicants for their interest; however, only those considered for an interview will be contacted.