Court and Client Representative – permanent full-time position

Collège Boréal; Gore Bay; On-site; CAD 60,000 - 80,000; Full time

Job summary

A position with the Ministry of the Attorney General offers the chance to work in court administration, ensuring smooth operations and serving the community. Ideal candidates will handle court records, manage hearings, and provide excellent customer service.

Benefits

Defined-benefit pension plan

Comprehensive health and dental benefits

Career growth opportunities

Flexible learning opportunities

Qualifications

• Mandatory typing speed of at least 30 words per minute.
• Ability to work irregular schedules, including weekends.
• Licensed to drive in Ontario.

Responsibilities

• Support judges, lawyers, and the public in court operations.
• Manage court records and assist with legal documents.
• Guide jury selection process and use court equipment.

Skills

Customer service

Communication

Problem solving

Attention to detail

Job description

Job ID:
230906
Posting status:
Open
Organization:
Ministry of the Attorney General
Division:
Court Services
City:
Gore Bay
Position(s) language:
English
Job term:
1 Permanent
Job code:
10OAD – Office Administration 10
Salary:
$29.53 – $34.75 Per hour*
*Indicates the salary listed as per the OPSEU Collective Agreement.
Apply now
Accessibility support

Take pride in serving the public and delivering accessible, fair and timely court services
Experience the justice system from the inside. You’ll play a key role in ensuring the courts run smoothly and serve as an essential contact between the legal system and your community.
About the job
Working in court administration is dynamic and exciting – every day is different. You can expect to:

• work with and support judges, lawyers, the public and justice system participants
• work both in the courtroom and at the court office
• manage court records, receive and draft court documents and review legal documents
• support online, hybrid, and in-person hearings and use court recording equipment
• guide the jury selection process and manage court materials

Visit ourBecome a court and client representativefor more information on the role.
What you bring to the team
Mandatory requirement
• You can type at least 30 words per minute

Additional requirements:
You may need to be:
• available to work an irregular schedule, including on weekends and holidays
• willing to travel to different courts by air or car
• licensed to drive in OntarioTechnical skills
You can:
• apply guidelines, procedures, policy, legislation and regulations to your work
• adapt and learn new skills and digital processes
• troubleshoot basic issues with computer equipment and seek technical support when necessary
• host court proceedings using online meeting software
• search for information and enter data in computer programs and databasesCommunication and client service skills
You can:
• provide exceptional customer service
• communicate confidently and effectively when you write and speak
• work with complex information and explain it clearly to the public
• pay close attention to detail when completing written tasksProblem solving and judgement skills
You can:
• take initiative to identify issues and recommend or implement solutions
• apply good judgement in challenging situations
• be discreet and keep sensitive information privatePlanning and organizational skills
You can:
• prioritize tasks to meet deadlines and adjust when plans change
• work on your own or with a teamCash/Payment skills
You can:
• use a cash register to receive payments
• calculate fees, collect and balance daily transactions
• complete a daily record of received payments
Don’t meet every qualification?
If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!
How we support diversity, inclusion and accessibility
We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario’sHuman Rights Codeand theAccessibility for Ontarians with Disabilities Act, 2005.We are working to prevent and remove barriers in our hiring processes and can offer accommodationto address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:
diversity, equity and inclusion initiatives
accessibility
Anti-Racism Policy

What we offer
• We offer a unique opportunity to make a real difference in people’s lives, working both in and out of the courtroom.
• You will be joining a team of more than 3,000 frontline staff members and managers across the province, committed to professionalism, collaboration and innovation.
• You will enjoy a friendly and cooperative work environment, career growth opportunities, and on-the-job training.

The Ontario Public Service is one of Ontario’s largest employers. Employees work for a wide range of ministries, with offices in more than 70 cities across the province. We offer:
• a career that can grow across ministries and job functions
• flexible learning and developmental opportunities, including education and mentorship programs
• a modern, friendly and accessible physical work environment
• many employee networks offering support for and education about underrepresented groups

This role comes with the option to participate in a comprehensive compensation and benefits package that includes:
• a defined-benefit lifetime pension plan (guaranteed, ongoing inflation-protected income after retirement)
• group health, dental, life and disability benefits
• an Employee and Family Assistance Program, which provides confidential counselling services

Additional information:
Apply by:
Friday, June 20, 2025 11:59 pm EDT
Position details:
1 English Permanent, 27 Phipps St, Gore Bay, North Region, Criminal Record and Judicial Matters Check
Compensation group:
Ontario Public Service Employees Union
Work hours:
Schedule 3
Category:
Legal Services
Posted on:
Friday, June 6, 2025
Note:

About security checks:
A criminal or other federal offence recorddoes not automatically disqualify youfrom the position. We consider each situation based on the position’s responsibilities.
If a check is needed and you’ve lived outside of Canada in the past 5 years for 6 or more months in a row, or if you are not a Canadian resident, you’ll need to provide an out-of-country police clearance certificate from the country you lived in.
Employment screening checks are only reviewed and evaluated by the Transition and Security Office, which also maintains them and keeps them strictly confidential.
N-AG-230906/25(2)

How to apply:
You mustapply online.
Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review theWriting a Cover Letter and Resume: Tips, Tools and Resources.
Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.
Read thejob descriptionto make sure you understand this job.
OPS employees are required to quote their WIN EMPLOYEE ID number when applying.
If you require a disability related accommodation in order to participate in the recruitment process, pleaseContact Usto provide your contact information. Recruitment services team will contact you within 48 hours.
Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the “position(s) language” section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you’ll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d’emploi externes de la fonction publique de l’Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d’emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d’affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.

Strengthening Ontario, together
Apply now

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