Court and Client Representative (irregularly scheduled hours and on-call contracts)

Collège Boréal; Gore Bay; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading company is seeking a Court and Client Representative for temporary, irregularly scheduled hours. This role involves various court administration tasks, ensuring exceptional customer service while managing court resources and processes. Ideal candidates will exhibit strong communication and problem-solving skills, and are encouraged to apply even if they do not meet every qualification.

Qualifications

• Mandatory: Type at least 30 words per minute.
• Ability to learn new digital processes.
• License to drive in Ontario.

Responsibilities

• Support judges and lawyers, and manage court records.
• Assist in court proceedings and use relevant technology.
• Explain complex information clearly to the public.

Skills

Customer Service

Communication

Problem Solving

Planning and Organization

Cash Management

Job description

Ministry of the Attorney General is looking for Court and Client Representative (irregularly scheduled hours and on-call contracts)

Job ID: 223240

Job term: 2 Temporary – multiple vacancies for up to 6 months
Job code: 10OAD – Office Administration 10
Salary: $29.53 – $34.75 Per hour*
*Indicates the salary listed as per the OPSEU Collective Agreement

We regularly hire for on-call and irregularly scheduled positions for contracts lasting up to 6 months. After the contract, you can apply for longer-term employment in a similar role.

This job posting stays open based on what we need, so it might close at any time.

How to apply
To apply;
1. Make sure you meet the job’s requirements.
2. Fill out theCourt Services Application form.

No resume or cover letter is needed right now. If you are selected to move forward, we’ll contact you for more details.

Work schedule
This position is for irregularly scheduled hours, and you may be called in as needed. You may work 0 to 36.25 hours per week. The average at many sites is 20-30 hours per week.

Work site
This is an on-site (not remote) position. If you’re not familiar with the location, pleasecheck a mapto make sure you are okay with the commute.

About the job
Working in court administration is dynamic and exciting – every day is different. You can expect to:
• work with and support judges, lawyers, the public and justice system participants
• work both in the courtroom and at the court office
• manage court records, receive and draft court documents and review legal documents
• support online, hybrid, and in-person hearings and use court recording equipment
• guide the jury selection process and manage court materials

What you bring to the team

Mandatory requirement
• You can type at least 30 words per minute

Additional requirements
You may need to be:
• available to work an irregular schedule, including on weekends and holidays
• willing to travel to different courts by air or car
• licensed to drive in Ontario

Technical skills
You can:
• apply guidelines, procedures, policy, legislation and regulations to your work
• adapt and learn new skills and digital processes
• troubleshoot basic issues with computer equipment and seek technical support when necessary
• host court proceedings using online meeting software
• search for information and enter data in computer programs and databases

Communication and client service skills
You can:
• provide exceptional customer service
• communicate confidently and effectively when you write and speak
• work with complex information and explain it clearly to the public
• pay close attention to detail when completing written tasks

Problem solving and judgement skills
You can:
• take initiative to identify issues and recommend or implement solutions
• apply good judgement in challenging situations
• be discreet and keep sensitive information private

Planning and organizational skills
You can:
• prioritize tasks to meet deadlines and adjust when plans change
• work on your own or with a team

Cash/Payment skills
You can:
• use a cash register to receive payments
• calculate fees, collect and balance daily transactions
• complete a daily record of received payments

Don’t meet every qualification?
If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!

Apply by: Tuesday, September 30, 2025 11:59 pm EDT