Court Administration Clerk

Req ID: 26553
Vacancy Type: Temporary
Number of Positions: 3 (contract up to 18 months)
Closing Date: 05/01/2025

Reporting to the Supervisor of Court Administration, the successful candidate will provide various court administration functions on a rotating basis. In this position, you will provide a high degree of customer service to members of the general public, enforcement agencies, and other stakeholders; as well as process fine payments and ensure court documents are properly processed and filed. (onsite 5 days per week)

Duties and Responsibilities

1. Provide front counter service to the general public, including accepting fine payments through ICON and Point of Sale (POS) machine
2. Respond to requests and inquiries from the general public and various stakeholders by accessing ICON and CAMS
3. Receive and process payments for fines, fees, restitution, and other source revenue and reconcile/balance deposit on a daily basis
4. Sort and process mail, including processing mail-in payments
5. Provide courteous and accurate information and assistance to customers using various methods of communication, including in person, telephone, email, and fax
6. Review all forms (appeals, extensions, re-openings, motions) filed with the court office to ensure accuracy and completion based on the rules, regulations, and procedures of the Provincial Offences Act and process them in CAMS and ICON, including removal of enforcement
7. Accept, review, enter and file all incoming charges filed by various enforcement agencies and ensure adherence to statutory time limitations
8. Process all Part III Informations filed by enforcement agencies by inputting them into CAMS and ICON once they have been reviewed and signed by a Justice
9. Process Early Resolution and Trial requests that are received through email, fax, and in person requests
10. Perform trial scheduling duties, specifically scheduling trials and early resolution meetings
11. Prepare appeal documents, including scanning and transferring matters to the Appeal Court and processing documents once completed at the Appeal level
12. Prepare Fail to Respond dockets
13. Review and respond to all internal and external emails/correspondence
14. Maintain office filing system
15. Provide adhoc assistance on projects/initiatives within the team/unit
16. Provide clerical/administrative support to the Manager and Supervisors as required
17. Perform other duties as assigned

Skills and Qualifications

1. Post Secondary education in business, law administration or court related field or equivalent
2. Minimum of two years experience working in a Provincial Offences office environment
3. Demonstrated knowledge of Provincial Offences Act, Highway Traffic Act and the Courts of Justice Act
4. Previous court/legal/police administration experience required
5. Knowledge of general office procedures including records management system
6. Knowledge of legislation and processes related to Court Administration matters
7. Experience in a computerized office environment
8. Working knowledge of ICON, CAMS and Microsoft Office programs
9. Superior organizational skills and the ability to multi-task
10. Exceptional written and verbal communication skills with an emphasis on customer service
11. Working knowledge of general office equipment (computer, printer, various software applications, phone, adding machine, photocopier/scanner, debit/credit card POS terminals)
12. Ability to work independently or as part of a team
13. Ability to lift up to 15 lbs

Hourly Rate/Salary: $33.36 - $44.48
Hours of Work: 35 hours a week in office
Work Location: 950 Burnhamthorpe Rd W
Department/Division/Section: CPS/Corporate Services Dept, CPS/Office of the City Clerk, Court Administration
Non-Union/Union: Non Union