Courier Team Lead P25-183684-2

FedEx Group; Squamish; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading company in the logistics sector is seeking a candidate for a position focused on overseeing daily courier operations. The role requires managing activities, mentoring staff, and ensuring adherence to best practices. Candidates should have a high school diploma and at least two years of relevant experience. This position values strong leadership and communication skills, with preferences for those familiar with FedEx products and services.

Qualifications

• Minimum of 2 years current courier experience.
• Bilingualism in French and English required for Quebec residents.
• Valid driver’s license with a good driving record.

Responsibilities

• Oversee daily sort, delivery/pickup activities.
• Mentor and train hourly employees.
• Ensure best practices and effective operations.

Skills

Strong communication

Conflict resolution

Leadership

Team-oriented attitude

Customer relations

Analytical skills

Problem-solving

Education

High school diploma/equivalent

Tools

Excel

Job description

This is an interview position.

To assist management in overseeing daily sort, delivery/pickup activities, and remote domicile location/feeder operations (where applicable). Leads the sector as assigned, ensuring best practices and effective operations. Models the way for hourly employees by becoming a mentor and demonstrating role model behavior, including strong communication, conflict resolution, and leadership ability through Best Practices methods.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Educational Requirements

High school diploma/equivalent

Related Experience Requirements

Minimum of 2 years current courier experience

Preferred Experience

Personal Development in Excel

Technical Skill Requirements

• Solid knowledge of relevant areas
• Valid driver’s license with a good driving record
• Ability to complete all basic and recurrency training, including DG specialist certification, and maintain accreditation through yearly recurrency training
• Current with BP and defensive driver/process updates training
• Good understanding of FedEx products, service features, and general operations
• Ability to lift 70 lbs and maneuver packages weighing up to 150 lbs with appropriate equipment
• Knowledge of Federal Express operations and Canadian Customs regulations is an asset
• Strong communication and interpersonal skills to motivate and train employees
• Ability to prioritize and delegate in a time-sensitive environment

Interpersonal Skill Requirements

• Excellent interpersonal, customer relations, and communication skills
• Strong analytical, problem-solving, prioritization, and organizational skills
• Team-oriented attitude

Additional Information

Preferred Qualifications:

Pay Transparency and Pay Details:

Note: Shift is Monday, Tuesday, Thursday, Friday, Saturday, 1:00 PM – 7:30 PM.

DISCLAIMER

This job description is general and not exhaustive. Employees are expected to perform all other duties as assigned, complete mandatory testing and training, operate in a PC Windows environment, and work varying shifts as needed. If residing in Quebec, bilingualism in French and English is required. Candidates must possess a valid driver’s license (Class 5, G, or AZ) with no more than two violations or accidents in the past 24 months. Selection will consider driver abstract, interview performance, and driver assessments.

Employment Equity

FedEx values diversity and inclusivity. We encourage applications from all qualified candidates, including women, persons with disabilities, Indigenous persons, and members of 2SLGBTQ+ communities. Accommodations are available upon request during the recruitment process.