Courier-2

FedEx Group; Calgary; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking dedicated individuals for an interview position focused on providing efficient pick-up and delivery services. This role involves ensuring packages meet service standards and delivering exceptional customer service. Candidates should possess strong interpersonal skills, a valid driver's license, and the ability to lift heavy packages. Join a company that values inclusivity and diversity, and be part of a team that supports each other while meeting the needs of the community.

Qualifications

• Must possess a valid driver’s license and have a good driving record.
• Ability to multitask and handle stress in a highly pressured environment.

Responsibilities

• Provide courteous and efficient pick-up and delivery of packages.
• Check shipments for conformance to service features.

Skills

Customer Service Skills

Time Management

Interpersonal Skills

Ability to Lift 70 lbs

Flexibility in Schedule

Education

High School Diploma

Job description

This is an interview position.

To provide courteous and efficient pick-up and delivery of packages on an assigned route; to check all shipments for conformance to Federal Express Canada features of service; to provide related customer service functions.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• High school diploma/educational equivalent
• Must possess a valid driver’s license and have a good driving record
• Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment
• One (1) year customer-oriented business experience preferred
• Must achieve minimum threshold on mandatory pre-placement driver assessment training
• Some knowledge of Federal Express Canada operations and Canadian Customs regulations is an asset
• Good interpersonal and communication skills
• Good time management and organizational skills
• Excellent customer service skills
• Ability to multitask, handle stress, and work in a highly pressured environment
• Willingness to be flexible and work different schedules and holidays based on business needs

Preferred Qualifications

Pay Transparency, Pay, Additional Details

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, operate in a PC Windows environment, complete all recurrence training, maintain annual accreditations where applicable, and work varying shifts based on business needs. If residing in Quebec, bilingualism (French and English) is required. Candidates for driving roles must have a valid driver’s license (e.g., Class 5, G, or 1[AZ]) and a driving record with two or fewer violations or accidents in the past 24 months. Candidates will be assessed through review of their driver’s abstract, interview performance, and driver competency assessments.

Employment Equity Statement

At FedEx, we value taking care of each other and are committed to being an inclusive employer that reflects the diversity of our customers and communities. We foster respectful, safe, and inclusive workplaces where everyone’s contributions are valued. We welcome applications from all qualified candidates, including women, persons with disabilities, Indigenous persons, and members of the 2SLGBTQ+ communities. Please inform us if you require accommodations during the recruitment process; we will support your needs.