Counter Staff

A&W; Ladysmith; On-site; CAD 25,000 - 27,000; Full time

Job summary

A&W Food Services of Canada is hiring at our Ladysmith location. This position involves fast-paced guest service at the counter, accurate order assembly, and teamwork to keep service smooth. Training is provided online and on-site.

Applicants should be able to stand for long periods, lift up to 50 pounds, and communicate clearly with customers. This role may be full-time or part-time, depending on scheduling needs.

Qualifications

• Mathematical skills and accuracy in transactions.
• Positive, friendly attitude and clear communication.
• Capable of lifting up to 50 pounds and standing for long periods.
• Team player in a fast-paced environment.
• Able to lift, bend and twist safely.
• Must be at least 14 years old.
• Full online and hands-on training provided.

Responsibilities

• Ensuring order accuracy when assembling orders.

Skills

Mathematical skills

Clear communication

Team player

Attention to detail

Stamina

Customer service

Training provided

Job description

Full-time Part-time $18.00 - $19.50 per hour

12615 Trans-Canada Highway, Ladysmith, BC, V9G 1M5

Requirements

Mathematical skills and the ability to handle transactions quickly and accurately

Positive, helpful attitude towards guests, including the ability to speak and communicate clearly

Capable of lifting up to 50 pounds, bending and twisting and standing for long periods of time

Comfortable working with a team in a fast-paced environment

Ensuring order accuracy when assembling orders

Must be at least 14 years old to work counter

Full online and hands on training provided

Company Information

.Working at A&W Food Services of Canada is about more than just serving great burgers — it’s about being part of something bigger.

When you join our team, you’re on the front lines of a brand that continues to raise the standard in fast food. From eliminating plastic straws, to serving root beer made with all-natural flavours, to leading the way with plant-based options like the Beyond Meat Burger — we don’t wait for change… we lead it.

We’re committed to doing what’s right for our food, our people, our communities, and our environment — and we’re looking for team members who take that same pride in how they show up every day.

Who We’re Looking For

We don’t just hire anyone.

We’re building award-winning teams made up of people who:

• Take real pride in their work
• Show initiative without needing constant direction
• Care about the details that others overlook
• Bring strong, positive energy to every shift
• Hold themselves to a high standard — because they want to, not because they’re told to

If you’re someone who wants to be part of a team that stands out, performs at a high level, and supports each other — you’ll thrive here.

Important to Know

Each A&W location is independently owned and operated by a local Franchisee, which means every team is built with intention and care. Hiring decisions are made at the restaurant level, allowing us to bring in people who truly align with our culture, expectations, and commitment to excellence.

Job applicants responding to this posting may be applying to an A&W restaurant independently owned and operated by a local Franchisee. All hiring decisions are made by the local Franchisee.