Counter Staff

A&W Food Services of Canada Inc.; Ladysmith; On-site; CAD 25,000 - 28,000; Full time

Job summary

A&W Food Services of Canada Inc. is hiring for roles at our Ladysmith location to support a fast-paced counter service environment. Join a team focused on accuracy, guest satisfaction, and efficient order processing.

Positions offer on-site work with training provided to get you started. Must be able to work with customers, handle transactions, and contribute positively on every shift.

Qualifications

• Mathematical skills and the ability to handle transactions quickly and accurately.
• Positive, helpful attitude towards guests and clear speech.
• Capable of lifting up to 50 pounds, bending and twisting and standing for long periods.
• Comfortable working with a team in a fast-paced environment.
• Ensuring order accuracy when assembling orders.
• Minimum age of 14 to work counter.
• Full online and hands-on training provided.

Responsibilities

• Assist guests and take orders accurately.
• Process transactions quickly and maintain accuracy.
• Assemble orders while ensuring correct items and quantities.
• Work as part of a fast-paced team to deliver great guest experience.

Skills

Math skills

Transaction handling

Clear communication

Teamwork

Lifting 50 lbs

Order accuracy

Age 14+

Training provided

Job description

Full-time Part-time $18.00 - $19.50 per hour

12615 Trans-Canada Highway, Ladysmith, BC, V9G 1M5

Requirements

Mathematical skills and the ability to handle transactions quickly and accurately

Positive, helpful attitude towards guests, including the ability to speak and communicate clearly

Capable of lifting up to 50 pounds, bending and twisting and standing for long periods of time

Comfortable working with a team in a fast-paced environment

Ensuring order accuracy when assembling orders

Must be at least 14 years old to work counter

Full online and hands on training provided

Company Information

.Working at A&W Food Services of Canada is about more than just serving great burgers — it’s about being part of something bigger.

When you join our team, you’re on the front lines of a brand that continues to raise the standard in fast food. From eliminating plastic straws, to serving root beer made with all-natural flavours, to leading the way with plant-based options like the Beyond Meat Burger — we don’t wait for change… we lead it.

We’re committed to doing what’s right for our food, our people, our communities, and our environment — and we’re looking for team members who take that same pride in how they show up every day.

Who We’re Looking For

We don’t just hire anyone.

We’re building award-winning teams made up of people who:

• Take real pride in their work
• Show initiative without needing constant direction
• Care about the details that others overlook
• Bring strong, positive energy to every shift
• Hold themselves to a high standard — because they want to, not because they’re told to

If you’re someone who wants to be part of a team that stands out, performs at a high level, and supports each other — you’ll thrive here.

Important to Know

Each A&W location is independently owned and operated by a local Franchisee, which means every team is built with intention and care. Hiring decisions are made at the restaurant level, allowing us to bring in people who truly align with our culture, expectations, and commitment to excellence.

Job applicants responding to this posting may be applying to an A&W restaurant independently owned and operated by a local Franchisee. All hiring decisions are made by the local Franchisee.