Counter Sales / Warehouse -Cambridge | Gerrie Electric Wholesale Ltd.

Electro-Federation Canada; Cambridge; On-site; CAD 35,000 - 50,000; Full time

Job summary

A leading electrical distributor in Cambridge is seeking a Counter Sales / Warehouse Representative. This role involves customer service, managing inquiries, and ensuring accurate order processing and product handling. Join a supportive team culture that values training and growth while delivering exceptional experiences to customers.

Benefits

Major medical and dental coverage

Employee Assistance Program

Pension plan with contribution matching

Training and development opportunities

Tuition reimbursement program

Diverse and inclusive workplace

Qualifications

• Foundational knowledge of electrical products preferred, but willing to train.
• Ability to build genuine connections with customers.
• Efficient and effective in handling customer inquiries.

Responsibilities

• Handle inquiries and ensure exceptional service for customers.
• Maintain relationships with customers and manage pricing and order entry.
• Participate in picking, packing, shipping, and receiving of products.

Skills

Customer service

Communication

Teamwork

Ability to work in a fast-paced environment

Job description

Counter Sales / Warehouse -Cambridge | Gerrie Electric Wholesale Ltd.

Pay Competitive

Employment type Other

Job Description

Req#: 146245

Gerrie Electric is one of the largest independent electrical distributors, with 24 key Ontario locations and over 400 employees. We are a proud family owned, Canadian company and are headquartered in Burlington, ON. We are proud to be a Platinum Club winner of Canada’s Best Managed Companies. Having been in business since 1957, we are an established and well-respected company in the industry.

Culture:

Our core purpose is passionately helping customers be more successful by delivering exceptional experiences. We strive for an inspiring culture and integrity in all that we do.

Our success is powered by our people. We invest in the training & development of our employees and encourage career growth across all areas. We celebrate success and show recognition for a job well done.

We believe a more diverse and inclusive environment brings strength to our organization, helps our customers to succeed and creates a significant competitive edge.

What you will be doing:

As a Counter Sales / Warehouse Representative, you will work as part of a team and act as the face of Gerrie Electric, handling inquiries, ensuring that Gerrie Electric provides exceptional service to our valued customers, and that products are accurately picked, packed, shipped and received. You will also:

Grow and maintain relationships with customers (we have a lot of repeat customers)

You will connect with customers to address questions and resolve issues through different channels including face-to-face, by email and over the phone

Pricing, order entry, sourcing products, and expediting

Continuous learning of electrical, lighting and automation products and share your knowledge with customers

In-store merchandising of day-to-day stock, as well as new and promotional products

Picking, packing, shipping and receiving of Gerrie product.

Other duties as assigned ( we’ll keep you busy!)

What you bring to the table:

You build genuine connections with every customer

You are a master in the art of customer service and want to take that passion to the next level

Preferably a foundational knowledge of electrical products, but we’re willing to teach you

Ability to work efficiently and in a fast-paced environment

You have good communication skills and like the idea of working as part of a team!

Don’t have all of these qualifications? Feel free to send in your resume, we can train you on what you need to know or there might be another role that fits better.

We believe in taking care of our people:

Major medical + dental coverage for yourself and your dependents (flex plan options available)

Employee Assistance Program

Global travel coverage

Pension plan with contribution matching

Training, development and career growth opportunities

Tuition re-imbursement program

Promote from within culture

A diverse and inclusive workplace

Caring and nurturing environment

Words that our employees use to describe us:

Inclusive, team-oriented, motivating, happy, forward thinking, innovative, successful

*Flexible interview options are available!

About the company

The voice of Canada’s most innovative electrical community that powers a changing world.

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