Counter Sales Representative - Horizon Oil Sands

Comco Pipe & Supply Company; Edmonton; On-site; CAD 45,000 - 60,000; Full time

Job summary

Comco Pipe & Supply Company is seeking a Counter Sales Representative for their Horizon branch. This role involves providing outstanding customer service, processing orders, and ensuring customer satisfaction at the CNRL Oil Sands site. The position offers competitive compensation, camp accommodations, and opportunities for growth in a supportive team environment.

Benefits

Competitive compensation

Fly-in / Fly-out from Edmonton or Calgary

Camp accommodations with lodging and meals

100% Employer paid health benefits

Pension plan and employee share purchase plan

Paid vacation time

Qualifications

• 1-2 years of inside sales or customer service experience.
• 3-5 years of related warehouse or manufacturing experience.
• Valid Class 5 driver's license.

Responsibilities

• Greet and assist walk-in customers professionally.
• Verify and process customer orders.
• Operate a forklift and company truck.

Skills

Communication

Organizational skills

Multitasking

Tools

Forklift

Microsoft Office

Job description

Are you passionate about delivering outstanding customer service and looking for a unique opportunity to grow your career in sales and distribution? Join Comco’s Horizon branch as a Counter Sales Representative and become the key point of contact for customers ordering and picking up their orders at the CNRL Oil Sands site.

This position will work a rotating shift of 7 days on 7 days off (averaging arrangement applies), with most shifts throughout the year being 6 : 00 AM – 6 : 00 PM. Night shift could occur during a turnover. Flights will be provided to site from two central locations, Edmonton and Calgary. Camp accommodations are provided.

What You’ll Do :

• Greet and assist walk-in customers in a professional and friendly manner
• Verify and process customer orders for accuracy and timely pickup
• Respond to customer inquiries in person, over the phone, and via email
• Provide product knowledge and support to ensure customer satisfaction
• Accurately pick, pack, and stage customer orders in a timely and efficient manner
• Operate a forklift to move and load product
• Safely operate a company truck to pick up inventory and deliver orders to customers on-site
• Perform inventory checks, monitor stock levels, and support counts and stock adjustments
• Assist with returns, exchanges, and resolving product-related issues
• Verify and scan MTRs (Mill Test Reports) and ensure proper documentation is attached to orders
• Maintain order accuracy by recording heat numbers and applying correct labeling and packaging
• Participate in general housekeeping and keep the counter and warehouse area clean, organized, and safe
• Support on-call requirements and occasional overtime as needed
• Follow all Comco, CNRL, and site-specific safety protocols and procedures

What You’ll Bring :

• 1–2 years of inside sales or customer service experience, ideally in a wholesale or industrial distribution setting
• 3–5 years of related warehouse or manufacturing experience
• Valid Class 5 driver’s license with a clean abstract and ability to operate a company truck on-site
• Forklift experience is an asset
• Must be physically fit, capable of carrying and moving product and / or supplies of 50lbs
• Knowledge of safe lifting and handling techniques
• Strong communication, organizational, and multitasking skills
• Proficiency in Microsoft Office and general computer use
• Knowledge of carbon steel or industrial products is an asset
• Using adequate and suitable safety equipment, including Personal Protective Equipment (PPE)
• Valid Common Safety Orientation (CSO) and Horizon Site Orientation certificates are assets, but not required – we will assist successful candidates in obtaining these certifications after hire
• Must be eligible for site access at CNRL Horizon (i.e., not currently banned or restricted from the site)
• Legally entitled to work in Canada

Note : Candidates must successfully complete pre-access testing, including breath alcohol test and urine drug test (including cannabis), audiometric testing, vision screening, and medical health assessment.

What We Offer :

• Competitive compensation
• Fly-in / Fly-out from Edmonton or Calgary (if 300 km outside of site)
• Bussing provided from Fort McMurray to site
• Camp accommodations with lodging and meals provided (if residence outside of 85 km of site)
• Supportive team environment on a high-profile oil sands site
• An excellent opportunity for growth in sales and customer service
• 100% Employer paid = Extended Health Care, Dental Insurance, Vision Care, Travel Insurance, Basic Life and AD&D Insurance, Short Term Disability, and Employee & Family Assistance Program (EFAP)
• Pension plan and employee share purchase plan
• Paid vacation time

If you are ready to contribute to a dynamic team and support our mission of delivering exceptional service, we invite you to apply for the Counter Sales Representative position at Comco Pipe & Supply Company today!

Interested applicants may forward their resumes through LinkedIn. We thank all applicants who apply, but only those candidates selected for an interview will be contacted.Comco is respectful of all those who apply and will ensure confidentially of applicant names.

Company :

Comco Pipe & Supply Company (Comco), a division of Russel Metals Inc., has grown to be one of the largest industrial carbon steel pipe, fittings, and flange companies in North America. We specialize in the supply & distribution of pipe & fluid handling products to the energy, construction, manufacturing, pulp & paper, and mining industries.

We are an organization that is committed to the principles of Employment Equity, which includes maintaining a fair, equitable, and diverse workforce.

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