Counter Sales Representative

Uni-Select Inc.; Regina; On-site; CAD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits

Pension plan contribution

Complete insurance coverage

Employee discounts

Career development opportunities

Job summary

Uni-Select Inc. is seeking a Counter Sales Representative to join their team in Regina, SK. The ideal candidate should have experience in the automotive aftermarket parts industry and be customer-focused.

Responsibilities include greeting customers, selling products, and providing exceptional customer service. The role also entails handling transactions efficiently, assisting with inventory management, and supporting merchandising efforts to enhance the customer experience.

Qualifications

• Minimum of one year automotive parts experience in the automotive aftermarket (Jobber) industry.

Responsibilities

• Greet customers with a positive attitude.
• Sell and support a diversified line of products.
• Deliver high‑level customer service.
• Handle customer transactions timely.
• Ensure accurate filling of customer parts orders.
• Reconcile transaction history at shift end.
• Operate the store point‑of‑sale system.
• Assist with merchandising activities.
• Follow cash, credit, and refund policies.
• Work with management on service issues.
• Contribute to branch sales improvements.
• Adhere to inventory control programs.
• Effectively communicate with team members.
• Support warehouse functions as needed.
• Maintain a ‘Never Say No’ attitude.
• Assist team members when required.

Skills

Customer service

Sales support

Automotive parts knowledge

Inventory management

Tools

PartsWatch

Job description

We are looking for a Counter Sales Representative to join our thriving team in Regina, SK. The successful candidate will be energetic, customer‑focused, and a self‑starter with experience in the automotive aftermarket parts industry.

Benefits

• A competitive salary
• Comprehensive benefits and employee assistance program
• Employer contribution to the pension plan
• Complete insurance coverage
• Employee discounts on automotive products
• Career development opportunities

Responsibilities

• Greet all customers (in person or over the phone) with a positive, engaging and welcoming attitude.
• Sell and support a diversified line of products via phone, fax, email and over‑the‑counter, promoting Private Brands and eCommerce channels whenever possible.
• Deliver high‑level customer service and support promotions and upselling opportunities.
• Handle customer transactions including sales, returns, and defectives in a timely manner.
• Ensure customers’ parts orders are accurately filled and delivered promptly and efficiently.
• Reconcile transaction history and drawer at the end of each shift.
• Operate the store point‑of‑sale system (PartsWatch), internet and paper catalogues to search for parts and customer accounts, and to invoice and pull orders.
• Assist with merchandising activities, maintaining standards of appearance, coordinating plan‑ograms, overall product presentation, inventory management, signage, and various product initiatives to enhance customer experience and maximize inventory turns.
• Follow all policies and standard operating procedures related to cash, credit, check, refund, and return policies.
• Work with the management team to react to customer service issues, customer complaints, and/or business opportunities.
• Contribute proactively to improvements in branch sales and profitability.
• Adhere to inventory control programs, in‑stock standards and all operating procedures.
• Effectively communicate with all store and support‑center team members, management, and customers.
• Carry out other store‑support related duties, including supporting the warehouse functions and delivery/pickup of product as required.
• Maintain the “Never Say No” attitude and be the ambassador for the Bumper to Bumper brand.
• Assist other team members when required.

Qualifications

• Minimum of one year automotive parts experience in the automotive aftermarket (Jobber) industry.

Location

570 McIntyre Street, Regina, SK, S4R 2M5