Counter Sales Representative

Uni-Select; Penticton; On-site; CAD 35,000 - 55,000; Full time

Job summary

Uni-Select is seeking a Counter Sales Representative to join its dynamic team in Penticton. The role involves providing excellent customer service, handling sales transactions, and managing inventory to enhance customer experiences. Candidates should have at least one year of experience in the automotive aftermarket parts industry and possess a customer-focused attitude.

Benefits

Comprehensive benefits

Generous pension plan

Employee discounts

Qualifications

• Minimum 1 year of automotive parts experience in the aftermarket industry.
• Energetic, customer-focused, and self-starter.
• Ability to communicate effectively with team and customers.

Responsibilities

• Greet customers and promote products over the counter, phone, and email.
• Handle transactions, ensure timely delivery of parts, and support merchandising activities.
• Contribute to improving branch sales and maintaining inventory control.

Skills

Customer service

Sales

Team collaboration

Tools

PartsWatch

Job description

We are looking for someone seeking exciting new opportunities as a Counter Sales Representative for our thriving team. The successful person will be an energetic, customer focused, self-starter who has experience in the automotive aftermarket parts industry.

What we can offer you :

Comprehensive benefits and employee assistance program accessible.

A generous employer contribution to the pension plan.

Complete insurance coverage.

Employee discounts on automotive products.

Work in a dynamic work environment you’ll be able to expand your skills.

Your Daily Contribution & Impact :

Greet all customers (in person or over the phone) with a positive, engaging and welcoming attitude

Sell and support a diversified line of products via phone, fax, email and over-the-counter, promoting Private Brands and eCommerce channels whenever possible.

Delivering a high level of customer service and support promotions and upselling opportunities

Handle customer transactions including sales, returns, and defectives in a timely manner

Ensure customers’ parts orders are accurately filled and delivered in a timely and efficient manner

Reconcile their transaction history and drawer at the conclusion of each shift

Operate the store point of sale system (PartsWatch), internet and paper catalogue to search for parts and customer accounts, and to invoice and pull orders

Assist with merchandising activities, maintaining standards of appearance, coordinate and cooperate with team members in the execution of plan-o-grams, overall product presentation, inventory management, signage, and various product initiatives to enhance the customer experience and maximize inventory turns

Follow all policies and standard operating procedures related to cash, credit, check, refund, and return policies

Work with the management team to react to customer service issues, customer complaints, and / or business opportunities

Contribute proactively to improvements in branch sales and profitability

Adhere to inventory control programs, in-stock standards and all operating procedures

Effectively communicate with all store and support center team members, management, and customers

Carry out other store support-related duties including but not limited to supporting the warehouse functions and delivery / pickup of product as required

Maintain the “Never Say No” attitude / mantra and be the Ambassador for the Bumper to Bumper Brand

Assist other team members when required

Automotive Parts experience in the automotive aftermarket (Jobber) parts industry (min 1 year)

Why Bumper to Bumper?

We are a Canadian company in Boucherville, QC, part of the LKQ Group – North America's largest provider of alternative vehicle collision replacement products and the world's largest provider of alternative aftermarket parts. Our network includes over 190 auto parts stores and more than 80 automotive service providers operating in Canada under the Bumper to Bumper banner.

More than just a brand, Bumper to Bumper is a team of passionate individuals. With a fresh vision and a recently reinvigorated leadership team, collaboration is at the core of our success.

Join us to be part of a growing company and contribute to our ongoing success in the automotive industry.

Bumper to Bumper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Long live your career at Bumper to Bumper!

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