Counter Sales Representative

Bumper to Bumper Canada; Greater Sudbury; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading automotive parts provider is seeking a Counter Sales Representative in Greater Sudbury. This energetic individual will provide excellent customer service, sell automotive parts, and handle transactions. Candidates should have at least 1 year of experience in the automotive aftermarket industry. Competitive salary, benefits, and career development opportunities are offered.

Benefits

Competitive salary

Comprehensive benefits

Pension plan contribution

Complete insurance coverage

Employee discounts

Career development opportunities

Qualifications

• Min 1 year of experience in the automotive aftermarket parts industry.

Responsibilities

• Greets customers with a positive attitude.
• Sell products via phone, fax, email, and over the counter.
• Handle customer transactions including sales and returns.
• Ensure accurate filling and delivery of parts orders.
• Reconcile transaction history and drawer at shift end.
• Operate point of sale system and manage inventory.
• Assist with merchandising activities to enhance customer experience.
• React to customer service issues and complaints.
• Contribute to branch sales and profitability improvements.
• Communicate effectively with team members and customers.

Skills

Automotive Parts experience

Customer Service

Sales

Job description

We are looking for someone seeking exciting new opportunities as a Counter Sales Representative for our thriving team. The successful person will be an energetic, customer focused, self-starter who has experience in the automotive aftermarket parts industry.

What We Can Offer You

• A competitive salary
• Comprehensive benefits and employee assistance program accessible.
• A generous employer contribution to the pension plan.
• Complete insurance coverage.
• Employee discounts on automotive products.
• Career development opportunities
• Work in a dynamic work environment you’ll be able to expand your skills.
  
  

Your Daily Contribution & Impact

• Greets all customers (in person or over the phone) with a positive, engaging and welcoming attitude.
• Sell and support a diversified line of products via phone, fax, email and over the counter, promoting Private Brands and eCommerce channels whenever possible. Delivering a high level of customer service and support promotions and upselling opportunities
• Handle customer transactions: including sales, returns, defectives in a timely manner.
• Ensuring customers parts orders are accurately filled and delivered in a timely and efficient manner.
• Reconcile their transaction history and drawer at the conclusion of each shift.
• Operate the store point of sale system (PartsWatch), internet and paper catalogue to search for parts and customer accounts, and to invoice and pull orders.
• Assist with merchandising activities, maintaining standards of appearance, coordinate and cooperate with employees in the execution of plan-o-grams, overall product presentation, inventory management, signage, and various product initiatives to enhance the customer experience and maximize inventory turns.
• Follow all policies and standard operating procedures related to cash, credit, check, refund and return policies.
• Work with the management team to react to customer service issues, customer complaints, and/or business opportunities.
• Contribute proactively to improvements in branch sales and profitability.
• Adhere to inventory control programs, in-stock standards and all operating procedures.
• Effectively communicate with all store and support center team members, management, and customers
• Other store support related duties including but not limited to supporting the warehouse functions and delivery/pickup of product as required.
  
  

Expertise & Essential Skills

• Automotive Parts experience in the automotive aftermarket (Jobber) parts industry (min 1 year)
  
  

Why Bumper to Bumper?

We are a Canadian company in Boucherville, QC, part of the LKQ Group – North America's largest provider of alternative vehicle collision replacement products and the world's largest provider of alternative aftermarket parts. Our network includes over 190 auto parts stores and more than 80 automotive service providers operating in Canada under the Bumper to Bumper banner.

More than just a brand, Bumper to Bumper is a team of passionate individuals. With a fresh vision and a recently reinvigorated leadership team, collaboration is at the core of our success.

Join us to be part of a growing company and contribute to our ongoing success in the automotive industry.

Bumper to Bumper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Long live your career at Bumper to Bumper!