Counter Sales Associate - James Electric

WolseleyCanada; Calgary; On-site; CAD 40,000 - 60,000; Full time

Job summary

Wolseley Canada is seeking a customer-focused sales representative in Calgary. You will manage inquiries, process orders, and maintain business relationships while enjoying competitive benefits and professional development opportunities. Previous sales experience is essential, along with strong communication and problem-solving skills.

Benefits

Comprehensive benefits fully paid starting day one

Career development and training opportunities

Bonus programs with annual performance and profit sharing

Paid vacation and sick time

Employee discounts on top brands

Education reimbursement for employees

Safety shoe reimbursement

Qualifications

• 1 to 2 years of sales experience required.
• Prior customer service experience required.
• Industry related or trades experience is an asset.

Responsibilities

• Provide top-quality customer service via in-person and phone inquiries.
• Process sales orders and quotes efficiently.
• Maintain organized workspace and adhere to safety procedures.

Skills

Communication

Problem Solving

Organizational Skills

Customer Service

Tools

Computer Knowledge

Job description

At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization. Here, you’ll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves, our associates, and our customers. You’ll have a solid foundation to try new things, uncover new possibilities, challenge yourself, and grow your career. Does this sound like somewhere you’d like to be?

Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country and working here means, a network of possibilities, a place you are valued and a higher standard.

Join the Pros!

James Electric Motor Services Ltd. Is a Western Canadian industry leader in providing replacement, repairs, installation, maintenance and retrofits for pumps, electric motors, fans and blowers.

For over 50 years, James Electric has been a customer driven organization that strives to provide excellent customer service, quality parts, service and repairs from our Calgary based facility.

Our employees enjoy stable fulltime employment, promotion from within, competitive compensation, pension, and group benefits.

James Electric provides equal employment opportunities for all applicants. We encourage everyone to apply.

What’s in it for you?

• Regular business hours Monday to Friday
• Comprehensive benefits with premiums fully paid for by the company for the “Core” package starting the first day of employment.
• Career development and training opportunities
• Life insurance, disability and wellness program
• Retirement savings programs including RRSP and DC pension with up to 5.25% employer contribution
• Paid vacation and sick time and day off on your birthday!
• Bonus programs that include annual performance and profit sharing
• Employee discounts on top brands of plumbing and HVAC/R products
• Education reimbursement for employees
• Employee referral program
• Safety shoe reimbursement

What you will do:

• Provide knowledgeable, courteous, timely, efficient, and top-quality customer service via in person counter sales, and by fielding text, email & phone inquiries
• Trouble shoot, select, source and pick electrical motors, pumps, fans and blowers, including the various related parts and components
• Entering, processing, picking, and submitting sales orders and quotes
• Processing POS cash, debit and credit payments
• Processing returns following established procedures
• Maintain a clean and organized workspace
• Adhere to established Health & Safety procedures and practices
• Participate in semi-annual inventory counts
• Participate in a rotating on-call schedule which provides opportunity for a boost in compensation
• Other duties as assigned

What you will bring:

• Previous 1 to 2 years of sales experience is required
• Industry related, trades or relevant experience is a definite asset
• Prior customer service experience is required
• Proven organizational, problem solving and communication skills
• Experience working independently and in a team environment
• A willingness to learn and take on new challenges
• Demonstrated ability to maintain and grow existing business relationships and establishing new ones
• Excellent verbal and written communication skills
• Good Computer knowledge

Each resume submitted gets individually reviewed by our team and retained for 24 months if other new and exciting opportunities arise that match your skills and qualifications.

Please note: This position requires the result of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.