Counter Sales Associate

POOLCORP; Surrey; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading distributor of outdoor living products is seeking an Inside Sales Associate in Surrey, BC. This role involves establishing customer relationships, processing orders, and handling inquiries in a fast-paced environment. Ideal candidates should have a high school diploma and preferably 1+ years in inside sales. We offer competitive pay, extensive benefits, and opportunities for career advancement.

Benefits

Medical, Dental, Vision coverage

401(k) with company match

13 days of paid time off

100% employer paid Life Insurance

Fully Funded Tuition Education Programs

Employee Stock Purchase Plan

Qualifications

• 1+ years related inside sales experience preferred.
• Familiarity with pool supplies, parts, chemicals, or pool construction helpful.
• 18 years of age or older to apply.

Responsibilities

• Establishes relationships with customers and assists walk-in and phone customers.
• Processes, pulls, and distributes customer products quickly and efficiently.
• Handles questions and complaints in a timely and professional manner.
• Accurately performs data entry of sales orders.
• Evaluates warranty items based on customer needs.

Skills

Customer-service attitude

Computer skills (MS Office)

Ability to lift 100 pounds

Education

High school diploma or GED

Job description

Location : Surrey, BC - 285, Unit 101, 19498 Telegraph Trail, Surrey, British Columbia - V4N 4H1

Pay : $18 - $22 / hour and up to $2,000 through our performance bonuses.

Work Hours : Monday-Friday 7am-4 : 30 pm

You want Benefits? You’ve got it! Our generous benefits package includes :

Medical, Dental, Vision, and Prescription Drug coverage with Flexible Spending Accounts and Wellness Programs

401 (k) with generous company match

13 days of paid time off (PTO) & 8 Paid Holidays

100% employer paid Life Insurance and Long-Term Disability Insurance

Paid Parental Leave

Fully Funded Tuition Education Programs

Bonus Programs that include Employee Recognition and Referrals, Summer Madness, and Annual Performance

Employee Stock Purchase Plan

Employee Discounts and much more!

What to Expect?

The Inside Sales Associate works with customers to find what they want, create solutions and ensure a smooth sales process.

On a daily basis our Inside Sales Associate :

Establishes relationships with customers by assisting walk-in and phone customers, representing the company in a professional manner.

Processes, pulls and distributes customer products quickly and efficiently.

Handles questions and complaints in a timely and professional manner.

Accurately performs data entry of sales orders to generate an invoice of products ordered to be picked up or delivered. Secures payment of invoice with proper funds or obtain credit authorization in accordance with company policy.

Evaluates and determines disposition of warranty items handled at the counter, as prescribed by the manufacturer's warranty policy and customer needs.

Estimates date of delivery to customer, based on knowledge of vendor’s production and delivery schedules.

Assists in receiving, shipping, and general warehouse duties.

What You Will Need :

High school diploma or GED.

1+ years related inside sales experience preferred.

The ability to move 100 pounds with a dolly.

Strong counter "presence" and the ability to deal directly with customers for a large portion of the day.

Strong customer-service attitude.

Good computer skills including MS Office programs.

Ability to work in a fast-paced environment dealing with inventory, product allocations and customer issues.

Familiarity with a related product line such as pool supplies, parts, chemicals or pool construction helpful.

To be 18 years of age or older to apply.

Looking to work for the best in the industry?

Look no further than POOLCORP, the world's leading distributor of outdoor living products. With over 440 Sales Centers in 13 countries and a team with more than 6,000 dedicated employees, we are committed to meeting the needs of our customers with pride and professionalism. Our network includes SCP Distributors, SCP Distributors International, Superior Pool Products, National Pool Tile, Pinch A Penny, and Horizon Distributors.

Why join POOLCORP?

We offer a wealth of opportunities for career growth and advancement, with comprehensive training programs to support your success. As a company, we value integrity, trust, diversity, and innovation, and we strive to foster a family-oriented, hometown culture that is supported by our strong, stable, and growing business. Join us today and experience the best of both worlds!

So, end your job search here – at

Bilingual, Military, Military Spouses and Veteran applicants are strongly encouraged to apply! Currently, POOLCORP has over one hundred and twenty military personnel serving on our team. We understand the uniqueness of hiring military personnel and veterans and will support him / her in the time of duty or with the transition into new civilian professions.

All offers to external candidates for employment are contingent upon the successful completion of pre-employment drug testing and background verifications before employment is finalized.