Counter Representative

Guillevin International Co.; Edmonton; On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Flexible benefits

Telemedicine

EAP

RRSP match

TFSA

Scholarship program

Charging terminals

Years of Service

Profit-sharing

Career growth

Job summary

Guillevin International Co. is seeking a Counter Salesperson in Edmonton, Alberta to greet customers, process orders, and ensure attractive counter merchandising. You will support the Inside Sales team and help provide product information and delivery options.

The role emphasizes customer service, teamwork, and strong English communication, with opportunities to grow in a major energy-transformation company in Canada.

Qualifications

• Ideally 5 years' experience in a similar position.
• Demonstrated ability to work unsupervised and meet key deadlines.
• Team player, adaptable, energetic with a positive professional attitude.
• Excellent verbal, non verbal and written communication skills.
• Good knowledge of English written and spoken.

Responsibilities

• Serve customers at the counter in a professional manner.
• Process customer orders at the counter and assist with warehouse pickup.
• Promote focus and complimentary products and suggest alternatives.
• Respond to product inquiries and answer phone calls promptly.
• Provide price and delivery information and restock items as needed.
• Maintain a clean counter area and assist Inside Sales as required.

Skills

Verbal communication

Written communication

Team player

Organizational skills

Analytical skills

Tools

Word

Excel

Outlook

Job description

Counter Representative Status: Regular, Full time Location: Edmonton, Alberta Job Description Reporting to the Business Centre Manager, the Counter Salesperson greets customers entering the Business Centre, serves them promptly and politely and ensures that the merchandise displayed at the counter is presented in an attractive manner.

MAIN RESPONSIBILITIES

• Serve Customers at the counter in a professional manner
• Process customer orders at the counter, which includes picking the order from the warehouse, carrying merchandise to the customer's vehicle when necessary
• Promote sales of focus and complimentary products, and suggest alternative or associated products as needed
• Respond to various product enquiries
• Answer phone calls promptly and efficiently
• redirect calls or take action when required
• Provide price and delivery information for items not in stock
• Maintain the counter area clean, organized and promptly restock items
• set up new displays
• Assist the Inside Sales team as needed taking calls, preparing orders, etc.

REQUIREMENTS

• Ideally 5 years' experience in a similar position
• Demonstrated ability to work unsupervised and meet key deadlines
• Team player, adaptable, energetic with a positive professional attitude
• Excellent verbal, non verbal and written communication skills
• Good knowledge of English written and spoken
• Demonstrated initiative to self-improvement of your business and product skills
• Good merchandising skills and product application knowledge
• Highly organized
• Analytical skills to probe, identify and qualify opportunities for growth
• Good computer skills including knowledge of MS Office: Word, Excel and Outlook

What’s in it for you

We are a major player, involved in the energy transformation in Canada. Our dynamic work environment promotes autonomy and decision making, and offers great career opportunities.

• Flexible group insurance plan customizable to your needs.
• Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP).
• Group RRSP with employer contribution and TFSA.
• Postsecondary Scholarship Program for our employee’s children.
• Charging terminals available at our facilities.
• Years of Service Recognition Program.
• Annual profit-sharing offered to all in addition to our competitive compensation: rewarding accomplishmentsis part of our culture.
• A strong national network offering real opportunities to grow: our people make the difference.

Come build your career with us, a growing network where our people make it happen!

Our recruitment process ensures equality and diversity.

Please note that only successful candidates will be contacted.

Founded in 1906, Guillevin is a major player in Canadian distribution, recognized for its field expertise and strong partnerships with trusted brands in electrical, lighting, renewable energy, telecommunications, and automation. Active in residential, commercial, industrial, and institutional markets, we create sustainable value where it truly matters. With more than 120 locally managed autonomous centers across the country, we operate at the heart of the markets we serve, close to our customers and their field realities. Our business model makes all the difference: Our local teams are agile, autonomous, and able to respond quickly to find the right solution, even for the most complex needs. We are true business partners. We understand your challenges, anticipate your needs, and work with you to find solutions that move your ambitions forward. This same culture of autonomy and collaboration drives our internal teams. At Guillevin, every employee plays a meaningful role in our collective success with the freedom to act, the pride to take initiative, and the desire to make a difference every day. Join our teams geared to make it happen!