Counsellor I

The Salvation Army Canada and Bermuda Territory; Victoria; On-site; CAD 41,000 - 42,000; Full time

Job summary

The Salvation Army Canada and Bermuda Territory in Victoria is seeking an Intake Counsellor to support the CRF program. You will manage a caseload, provide counselling, and coordinate with Parole Officers, documenting progress in CAMS and maintaining confidentiality.

Qualified candidates have post-secondary education in criminology, psychology or social work, at least two years of related experience, a valid Class 5 license, First Aid/CPR, and strong communication skills.

Qualifications

• Post-secondary education in criminology, psychology or social work.
• Minimum of two years of related experience.
• Must understand and reflect the ARC Philosophy, Standards, and Tenets.
• Must possess and maintain a valid Class 5 Driver's License.
• Must hold a First Aid/CPR certificate.
• Must have effective oral and communication skills.
• Must understand and be sensitive to cultural differences.
• Position subject to personnel screening by Correctional Services of Canada.

Responsibilities

• Maintains CRF caseload of 10+ clients and liaises with the Parole Officer.
• Conducts weekly meetings with caseload clients and updates CAMS.
• Develops RAPs with offender and supervising Parole Officer within 30 days of arrival.
• Provides progress reviews every 45 days to assess RAP progress.
• Uploads RAPs and Reviews to OMS and provides reports to Parole Office.
• Attends weekly case management meetings and participates in training as needed.
• Facilitates CRF programs as directed by CRF Management.
• Performs CRF Intake Counsellor duties and adheres to ARC policies.

Skills

Case management

Counselling

Interpersonal skills

Education

Criminology / psychology / social work

Tools

CAMS

OMS

Job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

RESPONSIBILITIES

• Maintains CRF caseload of 10 + clients and provides assistance, counselling and serving as liaison between client and respective Parole Officer.
• Conducts weekly meetings with caseload clients and uploads information to the Case Administration Management System (CAMS).
• Develops Resident Action Plan (rap), consistent with the offender’s Correctional Plan, with the participation of the offender and the supervising Parole Officer. It must be completed within thirty (30) days of the offender’s arrival at the facility.
• Provides progress review at least once every forty-five (45) days in order to assess the offender’s progress in relations to the RAP, and to determine whether the services are adequate, still necessary, or whether other services may be needed.
• Uploads RAPs and Reviews to Offender Management System (OMS) and provides hard copy reports to the Parole Office for the required signatures.
• Liaises with community parole/case management team.
• Maintains and updates CRF caseload file information as directed by the Manager: CRF (i.e. Running Interview notes; CSC file documentation).
• Attends and provides weekly case management update at weekly case management meetings.
• Must be prepared to participate in upgrading/training at the discretion of the CRF management.
• Facilitates CRF programs as directed by CRF Management.
• Performs CRF Intake Counsellor role.
• Must have an intimate working knowledge of The Salvation Army ARC and CRF policies and procedures with all actions based on strict adherence to same.
• Conscientiously observes the confidential nature of the ARC’s service to its clients and all residents of the CRF.
• Receives all clients and residents in a professional manner.
• Monitors access to and security of the CRF/ARC.
• May perform other related duties as assigned.

EDUCATION AND EXPERIENCE

• Must possess post-secondary education related to criminology, psychology or social work
• A minimum of two year’s related experience
• Must understand and reflect the ARC Philosophy, Standards, and Tenets.
• Must possess suitable typing skills, and basic computer literacy
• Must be calm in busy and sometimes stressful situations.
• Must be well organized.
• Must be presentable in appearance in accordance with ARC standards.
• Must possess a valid class 5 Driver’s License.
• Must possess and maintain an active valid First Aid/C.P.R. certificate.
• Must have effective oral and communication skills.
• Must have the ability to understand and be sensitive to cultural differences.
• Position subject to personnel screening request & authorization by Correctional Services of Canada.

Compensation:

The target hiring range for this position is $29.72 to $30.22 with a maximum of $30.72.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.